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Flexible change or cancellation

There’s no fee to change or cancel  flights booked before February 28, 2022. 

If you cancel your flight, the funds will be returned as a Travel Bank credit; any portion paid with WestJet dollars will be returned to your account and the original expiration date (if applicable) will apply.

WestJet Vacation packages booked prior to August 4, 2020 can be cancelled with the value credited as WestJet dollars, valid for 24 months; some restrictions apply. For bookings after August 4, protect your vacation with the Travel Protection Plan. To request cancellation of a WestJet Vacations package, please contact us directly.

If you booked through a Travel Agent (online or directly), Corporate Travel arranger, or another airline, please contact them directly.

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Our digital travel assistant, Juliet, can also help answer your questions. Look for the icon in the bottom right corner of your screen start a chat. 

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