Contact us
We're here to help. Get in touch by selecting from the options below or learn more about how to manage your booking with our easy to use self-serve tools.
To cancel or modify a reservation booked through a Travel Agent (online or directly), Corporate Travel arranger, or another airline, please contact them directly.
Try our online self-serve tools and skip the wait
Manage your booking and find answers to our most frequently asked questions
Explore common topics
Still have an unanswered question?
We're here to help. Please have the following information ready when you call us:
- Your reservation code
- Your WestJet Rewards ID (if you have one)
- The full name of the guest(s) travelling
New or existing bookings and general inquiries:
WestJet Vacations bookings:
Missing or damaged bags:
Toll-free from North America
Have feedback for us?
We want to hear from you
Services for guests with special needs
TTY for guests who are deaf or have partial hearing
- Toll-free: 1-877-952-0100 (Please only use this number if you are deaf or have partial hearing)
Guests with disabilities experiencing difficulties accessing WestJet.com:
- Toll-free: 1-866-693-7853
- Email: disabilityassistance@westjet.com
Glad we can help!