Specialty dogs do not provide a service to a person with a disability but are trained to perform tasks such as search and rescue, avalanche searches, or to provide comfort therapy to another individual (for example for someone in a hospital, retirement home, nursing home, hospice or disaster area).
- WestJet offers this program, but this is not something offered by many air carriers. We strongly recommend that you confirm the policies for the acceptance of specialty dogs of our partner airlines or any other transportation service provider as their policies may be different from ours.
- This program does not apply to WestJet Vacation package bookings.
- Specialty dogs will be charged the pet in cabin fee, and if the specialty dog requires additional floor space to ensure its comfort and safety on board, an additional seat must be purchased (based on availability).
- Specialty dogs are not accepted in Business on the 787.
You may be required to present a Registered Certificate Identification card at the airport. If you do not present this documentation, your dog must be harnessed.
We strongly recommend some form of physical restraint device for the animal as the animal must be under your control at all times. Furthermore, some agencies - (the airport authority, transfer companies, etc.) may require your animal to be harnessed.
Animals which pose any type of threat to health and safety, to crew members or other guests, may be denied transport as a service/emotional support animal, and/or in the cabin of the aircraft.
Advance notification requirements
For your best experience, we recommend providing us with as much advance notice as possible, as specialty dogs are only accepted on space available basis.