TripAdvisor Traveler Rating

Overall a big disappointment. If you value quiet - please avoid the inner atrium balcony rooms. They gave us one as an “upgrade” on a low floor facing the magnolia atrium. There was a thousand person event going on in the atrium all night until 10. The music was so loud that even with the doors closed, the walls were vibrating from the bass. We couldn’t get to sleep early and had an early morning. The walls are paper thin and even worse if there is a connecting door. The event food was terrible. Three members of my party got food poisoning. The steakhouse and the restaurant had decent food. Also, the resort is massive. Make sure you leave enough time to get to your destination. You’ll definitely get your steps in. Just FYI - don’t expect to stay here and think you’re close to actual Nashville. Nashville proper is still 20 minutes away. On the upside - the hotel staff are incredibly helpful and friendly. Some of the best I have ever encountered. That is why there are two stars instead of 1. I definitely don’t recommend this hotel.

One of the best resorts for a weather proof conference experience. The dome like aviary stil makes you feel like your outside. The large convention Center has no lack of space and make your conference feel presidential. The waterfall features and facilities are vibrant and clean. Definately on my list to visit again.

Well, I wish I could write on the facilities at all but I can’t because this hotel cancelled our reservation. We made our reservations months in advance because we knew this was a highly sought after hotel. We made our reservations directly through their website also and didn’t use a third party. Late the night before we were set to arrive they emailed asking my in-laws (they were the ones that booked the room) to call them. When they did try to call them they let them know that our reservation was just cancelled. My in-laws called and stayed up all night arguing with the front desk because they were just cancelling our entire reservation and that was it. And they offered to do it with no fees (gee thanks?) and they said it was because we booked through a third party (which we didn’t). The whole experience was absolutely shocking and ridiculous. After lots of arguing and finally getting a hold of a manager the next day they offered different accommodation. Just beware that if you’re booking during a busy time you just might get cancelled.

I attended a conference at the Gaylord Opry. The grounds are beautiful and plenty of food options. The rooms are filthy and in poor condition for a Marriott. I had to change my room twice..1st room had some red bloodsucker bugs on the bed, 2nd room had no running water. Every single towel placed in my room had stains and are so hard..I wouldn’t dry my dog with these towels. Horrible!

On the evening of our first full day in Nashville, we had dinner at our suite in the condo and drove the short distance to the Gaylord Opryland Resort and Convention Center, which was simply called the Opryland Hotel when we stayed there in 1997 (it was where EC&C and several other districts were housed during the International Kiwanis Convention). The hotel was attached to Opryland USA, a theme park that operated from 1972 until December of 1997, when it was closed and replaced with a shopping mall and a subdivision. We were so lucky that the theme park was open in June of 1997 as our two children went there virtually every day. There was a private entrance from the hotel and a deal where for a flat fee of $20/person, hotel guests had unlimited access to Opryland USA during their stay. The Opryland hotel itself was not opened until November 24, 1977 (5 years after the theme park). It was expanded in 1984, 1988 and 1996 and has remained at its current size since then (with the exception of the addition of an indoor waterpark in 2017). The hotel has 2,888 rooms and includes 9 acres of indoor gardens under glass (in 3 segments) and a ¼ mile long indoor river that offers a boat ride (for an extra fee, of course). I recall that parking was free in 1997 but now costs $40.42 US per day ($37.00+tax). We enjoyed wandering around the hotel and took a ride on the Delta riverboat inside of the hotel. This boat has been operating since 1996 in the 4.5-acre Delta Atrium. The ¼ mile long river was filled with water from 1,700 rivers around the world.