Active Advisories
Partial renovations will be taking place at Iberostar Selection Paraiso Lindo and Iberostar Grand Paraiso starting in August 2024.
Renovations at Iberostar Grand Paraiso will commence August 1, 2024 with an expected completion date of August 31, 2024.
The hotel will be closed during this time.
Overview
The Iberostar Grand Paraiso is the ultimate adults-only luxury resort with the Iberostar Grand Collection. Oceanfront resort offers exceptional service and impeccable attention to detail. You also receive exchange privileges with the other hotels in the Iberostar Playa Paraíso Golf & Spa Complex with access to 19 restaurants & 19 bars!
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- Non-motorized water sports
- Intro scuba lessons in the pool
- Online or mobile check in available
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 2 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Maximum 2 adults
- No more than 2 guests in the room
- Bathroom with tub and shower
- cfm.hotel-room-specific-includes.butler-service
- Concierge service
- Jetted tub
- Pillow menu
- Balcony/patio
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- Slippers
- Turndown service
- TV
- DVD/CD player
- Hammock or swing
Grand Suites:
• Online check-in*
• Room selection through “My Room Online”
• Special welcome drink
• Refreshing towel upon arrival
• Registration at reception (not private)
• Hotel & Room orientation made by bellman
• Resort Credits
• Bottle of local wine/liquor
• Grand Experience Team courtesy call during stay
• 24 hour Guest Service
• Grand Experience Team available to assist the guest needs in the hotel areas
• 24 hour Bellman service
• 24 hour Valet parking service
• Pool Grand Experience Team service
• Resort guided tour by appointment (Grand Experience Team)
• Grand Experience Team courtesy call day before checkout
• Baggage claim by bellman in room
• $ Late check out**Subject to availability
- 1 king bed, or 2 double beds
- No more than 2 guests in the room
- 1 king bed, or 2 double beds
- Maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Bathroom with tub and shower
- cfm.hotel-room-specific-includes.butler-service
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- Slippers
- Turndown service
- TV
- DVD/CD player
- Hammock or swing
Grand Suites:
• Online check-in*
• Room selection through “My Room Online”
• Special welcome drink
• Refreshing towel upon arrival
• Registration at reception (not private)
• Hotel & Room orientation made by bellman
• Resort Credits
• Bottle of local wine/liquor
• Grand Experience Team courtesy call during stay
• 24 hour Guest Service
• Grand Experience Team available to assist the guest needs in the hotel areas
• 24 hour Bellman service
• 24 hour Valet parking service
• Pool Grand Experience Team service
• Resort guided tour by appointment (Grand Experience Team)
• Grand Experience Team courtesy call day before checkout
• Baggage claim by bellman in room
• $ Late check out**Subject to availability
- 1 king bed, or 2 double beds
- Pool view
- No more than 2 guests in the room
- 1 king bed, or 2 double beds
- Pool view
- Maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Bathroom with tub and shower
- cfm.hotel-room-specific-includes.butler-service
- Concierge service
- Jetted tub
- Pillow menu
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- Slippers
- Turndown service
- TV
- DVD/CD player
- Hammock or swing
• Online check-in*
• Room selection through “My Room Online”
• Special welcome drink
• Refreshing towel upon arrival
• Registration at reception (not private)
• Hotel & Room orientation made by bellman
• Resort Credits
• Bottle of local wine/liquor
• Grand Experience Team courtesy call during stay
• 24 hour Guest Service
• Grand Experience Team available to assist the guest needs in the hotel areas
• 24 hour Bellman service
• 24 hour Valet parking service
• Pool Grand Experience Team service
• Resort guided tour by appointment (Grand Experience Team)
• Grand Experience Team courtesy call day before checkout
• Baggage claim by bellman in room
• $ Late check out**Subject to availability
- 2 double beds, or 1 king bed
- Ocean view
- No more than 2 guests in the room
- 2 double beds, or 1 king bed
- Ocean view
- Maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Bathroom with tub and shower
- cfm.hotel-room-specific-includes.butler-service
- Concierge service
- Jetted tub
- Personalized mini-bar menu
- Pillow menu
- Espresso machine
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- Slippers
- Turndown service
- TV
- DVD/CD player
- Hammock or swing
Upper Grand Suites:
· Personalized pre-arrival contact to learn the guest’s preferences*
· Online check-in*
· Room selection through “My Room Online”
· Personalized welcome
· Special welcome drink
· Refreshing towel upon arrival
· Private check-in with a Hotel & Room orientation made by the butler
· Resort credits
· Customized Minibar
· Bottle of local wine/liquor
· 25% of discount on Star Prestige
· Butler courtesy call during stay
· 24 hour Guest Service
· Exclusive Grand Experience Team with butler service
· 24 hour Bellman service
· 24 hour Valet parking service
· Pool Grand Experience Team service
· Ironing service
· Resort guided tour by appointment (Butler)
· Butler courtesy call, day before checkout
· Butler support for any guest needs
· Personalized farewell of guests
· Baggage claim by bellman in room
· Complimentary late check out* *Subject to availability.
- 1 king bed, or 2 double beds
- Ocean view
- No more than 2 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Maximum 2 adults
- No more than 2 guests in the room
- Bathroom with tub and shower
- cfm.hotel-room-specific-includes.butler-service
- Concierge service
- Jetted tub
- Personalized mini-bar menu
- Pillow menu
- Espresso machine
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- Slippers
- Turndown service
- TV
- DVD/CD player
- Hammock or swing
Upper Grand Suites:
· Personalized pre-arrival contact to learn the guest’s preferences*
· Online check-in*
· Room selection through “My Room Online”
· Personalized welcome
· Special welcome drink
· Refreshing towel upon arrival
· Private check-in with a Hotel & Room orientation made by the butler
· Resort credits
· Customized Minibar
· Bottle of local wine/liquor
· 25% of discount on Star Prestige
· Butler courtesy call during stay
· 24 hour Guest Service
· Exclusive Grand Experience Team with butler service
· 24 hour Bellman service
· 24 hour Valet parking service
· Pool Grand Experience Team service
· Ironing service
· Resort guided tour by appointment (Butler)
· Butler courtesy call, day before checkout
· Butler support for any guest needs
· Personalized farewell of guests
· Baggage claim by bellman in room
· Complimentary late check out* *Subject to availability.
- 1 king bed
- Garden view
- No more than 2 guests in the room
- 1 king bed
- Garden view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Pillow menu
- Private Pool
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- Slippers
- Turndown service
- TV
- DVD/CD player
- Hammock or swing
Grand Suites:
• Online check-in*
• Room selection through “My Room Online”
• Special welcome drink
• Refreshing towel upon arrival
• Registration at reception (not private)
• Hotel & Room orientation made by bellman
• Resort Credits
• Bottle of local wine/liquor
• Grand Experience Team courtesy call during stay
• 24 hour Guest Service
• Grand Experience Team available to assist the guest needs in the hotel areas
• 24 hour Bellman service
• 24 hour Valet parking service
• Pool Grand Experience Team service
• Resort guided tour by appointment (Grand Experience Team)
• Grand Experience Team courtesy call day before checkout
• Baggage claim by bellman in room
• $ Late check out**Subject to availability
Amenities
Beach
Main Pool
Pool
Pool
Pool at night
Fitness Centre
L'Atelier
Toni's
Botanical Gardens
Aerial
Location
Reviews
Amazing Experience
sleverettjohnson on May 04, 2024
Such a fantastic experience! Our butler, Antonio, was amazing! The food was great! The resort is easy to get to and easy to navigate. The entire place was clean. The beach was kept clean too. The service was on point. No complaints whatsoever.
The Happy Place!
Bococo (Cambridge, Canada) on May 03, 2024
We returned from a week at IGP. Wow! This place is a true paradise. Everything is well thought-out, nothing is left to chance, and the attention to detail is remarkable. There’s an aura of happiness and a cheerful vibe filling the resort. The pros: 1. This is a very well-managed resort. Everything is superb, the grounds are immaculate. and the level of cleanliness is unparalleled 2. Staff are the true gems of this place. They are very well- trained, hardworking, courteous, attentive to the needs of the guests, and do their jobs with a great sense of pride and professionalism Staff super stars: 1. Diamond star goes to our amazing butler Mauro! The best of the best! He took care of every little detail, really took care of us, and spared no effort to make our stay most enjoyable. He’s extremely pleasant, courteous, professional, and dedicated 2. Gold star goes to: Carlos, Jesus, and Enderson at Bella Vista. They were superb. The Star Prestige beach service team Manuel and Saulo were awesome, very helpful and fast service! Hostesses Yazmin, Veronica with their efficiency and welcoming smiles. We were very impressed with Leticia and Endrick at L’Atelier restaurant, 5-star service! Violeta at the reception desk was extremely helpful, and Nubia from the Public Relations office who made a point of coming to the restaurant on our first night to introduce herself and welcome us. Restaurants: 1. Bella Vista: awesome food and service. The variety at breakfast and lunch buffets is unparalleled. 2. L’Atelier restaurant: great food and superb service. Opportunities for improvement 1. Food at the Italian restaurant was underwhelming, and menu selection at Toni’s was limited though food was good. 2. Check-in at the Star Prestige office was slow and somewhat painful after a long day of travel. Staff seemed overwhelmed. All in all, we had a very memorable and remarkable vacation and look forward to returning soon. We love IGP!
Vacation Offers
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