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Flexible change or cancellation

There’s no fee to change or cancel your flight.

 
Change/cancel flights online   Flexible change/cancel policy


Call times are high: please call only if your travel is within 72 hours.

If you are unable to cancel your flight online, please use this form. 

The full value of your cancelled flight will be credited to a Travel Bank, valid for 24 months from the date of issue. WestJet Vacation packages will be credited as WestJet dollars, valid for 24 months.

To request cancellation of a WestJet Vacations package, please contact us directly.

If you booked through a Travel Agent (online or directly), Corporate Travel arranger, or another airline, please contact them directly.

For immediate assistance please direct your question to Juliet, our digital travel assistant. ​

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