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Toll-free from Canada and the U.S. (open 24/7): 1-888-937-8538 (1-888-WESTJET).

Toll-free1 from the United Kingdom (open 24/7): 0-800-279-7072 or 00-800-5381-5696 (alternate toll-free number).

If you are calling from a country not listed below or if a specific number is not working due to calling restrictions2, please use our local number (403-444-2446). Long distance charges will apply.

Calling from outside Canada, the U.S., and the United Kingdom1?

  • Antigua 1-800-300-2658
  • Argentina 800-5381-5696
  • Australia 0011-800-5381-5696
  • Austria 800-5381-5696
  • Bahamas 1-866-884-9188
  • Barbados 1-800-204-5647
  • Belgium 800-5381-5696
  • Bermuda 1-800-204-0020
  • China 800-5381-5696
  • Colombia 800-5381-5696
  • Costa Rica 800-5381-5696
  • Denmark 00-800-5381-5696
  • Dominican Republic 1-888-751-4685
  • Finland 800-5381-5696
  • France 00-800-5381-5696
  • Germany 00-800-5381-5696
  • Grand Cayman 1-800-204-0081
  • Hong Kong 800-5381-5696
  • Hungary 00-800-5381-5696
  • Iceland 00-800-5381-5696
  • Ireland 00-800-5381-5696
  • Israel 800-5381-5696
  • Italy 00-800-5381-5696
  • Jamaica 1-800-101-2488
  • Japan 800-5381-5696
  • Korea (South) 800-5381-5696
  • Korea (North) 800-5381-5696
  • Luxembourg 800-5381-5696
  • Macao 800-5381-5696
  • Malaysia 800-5381-5696
  • Mexico 001-800-514-7288
  • Netherlands (UK) 00-800-5381-5696
  • New Zealand 800-5381-5696
  • Norway 800-5381-5696
  • Philippines 800-5381-5696
  • Portugal 800-5381-5696
  • Puerto Rico 1-866-886-2388
  • Singapore 800-5381-5696
  • South Africa 800-5381-5696
  • Spain 00-800-5381-5696
  • St. Lucia 1-800 204-0409
  • Sweden 800-5381-5696
  • Switzerland 800-5381-5696
  • Taiwan 800-5381-5696
  • Thailand 800-5381-5696
  • Trinidad and Tobago 1-800-204-8063
  • Turks and Caicos 1-866-887-1588
  • United Kingdom 00-800-5381-5696
  • United States 1-888-937-853
  • Toll-free (open 24/7): 1-877-952-0100

    Toll-free (open 24/7): 1-866-693-7853

    Email: disabilityassistance@westjet.com

    Toll-free: 1-844-213-5230

    Open Monday - Friday: 7 a.m. to 5:30 p.m. MT

    Closed Saturday, Sunday, Holidays

    Toll-free: 1-877-737-7001
    Open Monday - Sunday: 6 a.m. to 10 p.m. MT

    If you are calling from a country not listed below or if a specific number is not working due to calling restrictions2, please use our local number (403-444-2446). Long distance charges will apply.

    Calling outside Canada and the U.S.1?

    • Antigua 1-800-300-2658
    • Argentina 800-5381-5696
    • Australia 0011-800-5381-5696
    • Austria 800-5381-5696
    • Bahamas 1-866-884-9188
    • Barbados 1-800-204-5647
    • Belgium 800-5381-5696
    • Bermuda 1-800-204-0020
    • China 800-5381-5696
    • Colombia 800-5381-5696
    • Costa Rica 800-5381-5696
    • Denmark 00-800-5381-5696
    • Dominican Republic 1-888-751-4685
    • Finland 800-5381-5696
    • France 00-800-5381-5696
    • Germany 00-800-5381-5696
    • Grand Cayman 1-800-204-0081
    • Hong Kong 800-5381-5696
    • Hungary 00-800-5381-5696
    • Iceland 00-800-5381-5696
    • Ireland 00-800-5381-5696
    • Israel 800-5381-5696
    • Italy 00-800-5381-5696
    • Jamaica 1-800-101-2488
    • Japan 800-5381-5696
    • Korea (South) 800-5381-5696
    • Korea (North) 800-5381-5696
    • Luxembourg 800-5381-5696
    • Macao 800-5381-5696
    • Malaysia 800-5381-5696
    • Mexico 001-800-514-7288
    • Netherlands (UK) 00-800-5381-5696
    • New Zealand 800-5381-5696
    • Norway 800-5381-5696
    • Philippines 800-5381-5696
    • Portugal 800-5381-5696
    • Puerto Rico 1-866-886-2388
    • Singapore 800-5381-5696
    • South Africa 800-5381-5696
    • Spain 00-800-5381-5696
    • St. Lucia 1-800 204-0409
    • Sweden 800-5381-5696
    • Switzerland800-5381-5696
    • Taiwan 800-5381-5696
    • Thailand 800-5381-5696
    • Trinidad and Tobago 1-800-204-8063
    • Turks and Caicos 1-866-887-1588
    • United Kingdom 00-800-5381-5696
    • United States 1-888-937-8538

    Toll-free (open 24/7): 1-877-952-0100
    Open Monday - Sunday: 6 a.m. to 10 p.m. MT

    Car rentals
    Toll-free: 1-800-906-9508

    WestJet partner hotels
    Toll-free: 1-855-757-0373

    RBC Insurance
    Toll-free: 1-866-896-8171

    AIR MILES®
    Toll-free: 1-888-247-6453

    Toll free (open 24/7): 1-866-952-2746 (1-866-WJ-CARGO)

    Damaged baggage, missing baggage or missing contents
    Toll-free from Canada: 1‑866‑666‑6224
    Outside of Canada: 403‑444‑2581.1 Additional charges and restrictions may apply.

    Lost and found
    Toll-free from Canada: 1‑866‑666‑6224
    Outside of Canada please call our Sales and Service Centre so we can connect you with an appropriate airport: 1‑888‑937‑8538

    Hours of operation vary by airport.

    Toll-free: 1-877-493-7853
    Email: investor_relations@westjet.com

    Phone: 403-539-7070
    Fax: 403-648-8715
    Open Monday - Friday: 10 a.m. to 5 p.m. MT

    Mailing address: 22 Aerial Place N.E.
    Calgary, Alberta, Canada
    T2E 3J1

    Website: westjetstore.com

    WestJet Campus
    22 Aerial Place N.E.
    Calgary, Alberta,
    Canada
    T2E 3J1

    WestJet Hangar
    21 Aerial Place N.E.
    Calgary, Alberta,
    Canada
    T2E 8X7

    Travel Support Team
    Monday – Sunday, 6 a.m. – 7:00 p.m. MT
    After hour calls will be directed to WestJet Contact Centre
    Phone: 1-877-664-3205

    Travel Agency Accounting
    Email: taaccounting@westjetvacations.com

    Ottawa, Ontario
    K1A 0N9
    Toll free: 1-888-222-2592
    Website: https://www.otc-cta.gc.ca/eng/fly-smart

    1200 New Jersey Avenue, SE
    Washington, DC 20590
    Inside the continental U.S.: 1-855-368-4200
    Outside the continental U.S.: 1-202-366-2220
    Website: www.transportation.gov/airconsumer/file-consumer-complaint

     

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