Contact us by social media (24/7)

WestJet is proud to be the first Canadian airline to provide 24/7 social media support. Contact us on Facebook or Twitter to get a quick reply. Please note we cannot complete payment transactions via social media.

A new way to connect

Juliet is your new digital travel assistant. She’s our first artificial intelligence (AI) chatbot and is available on Facebook Messenger.

We expect that Juliet may need a little help along the way. She’s still learning the ins-and-outs of airline social media conversations, but the more she chats, the more she learns. Our 24/7 Social Care team is on hand to pick up the conversation should Juliet not quite understand what you’re asking, or if she simply doesn’t know the answer yet.

Get answers quickly

Facebook logo

Facebook

Our AI chatbot and social media support team is here to help 24/7.

Twitter logo

Twitter

We're online and available to help 24/7. Tweet your travels with #WestJet.

WestJet app

Faster and simpler than navigating our website. Download today.

 

YouTube

Enjoy videos about the destinations we fly to, our business and our culture.

Instagram

Come see what’s happening in WestJet’s world.

WestJet Blog

Catch a glimpse of what goes on behind the scenes, learn more about the amazing destinations we fly to, and see what makes the airline industry tick.

Snapchat

Watch and see what our very own WestJetters and guests are up to.

LinkedIn

Find out more about WestJet, our products and services.