Service Fees

There are quite a few service fees, and we want to make sure you understand them. This handy page outlines any fees that may come up when travelling as our guest.

The fee amounts show the minimum to maximum tax (0-18 per cent) payable, which may be applicable in some circumstances, unless otherwise noted, fees are shown in Canadian dollars. Please note, fees are generally charged in the currency of the reservation, however, in some cases they may also be charged in the currency of the country you're travelling to or from, and credit card exchange rates apply. 

Are you travelling with one of our airline partners? The policies of the other carrier may apply. We encourage you to familiarize yourself with the fees for your journey.

If you booked through a travel agent (online or directly), corporate travel arranger, or another airline please contact them directly.

Checked bag fees

Our bag fees have changed. View all previous price changes.

Prepay for bags and save. Guests are encouraged to prepay for their first and second checked bags online through Manage Trips at any time up to 24 hours before your flight as fees will increase by $10 through self-serve check-in, and a further $10 if paid at the airport with an agent.

For tickets purchased on or after February 15, 2024:


Overweight and oversized bags for all fares: $100-$118

Bag fees are charged in Canadian (CAD) or U.S. (USD) dollars, depending on the booking’s country of origin. For flights departing from outside Canada and the U.S., bag fees will be converted and charged in the local currency of the departure country. GST is charged on fees for all itineraries that originate in Canada.

Sports equipment handling fee:

A handling fee of $50 CAD for select sporting equipment and firearms will apply. Learn about fees for sporting equipment

When is your first bag free?

World Elite Mastercard

First bag fees are included for WestJet RBC® World Elite Mastercard‡ primary cardholders and up to 8 guests on the same booking.

First bag fees are also included for EconoFlex, Premium and Business fares and Silver, Gold and Platinum WestJet Rewards members.

Second bags are included for Premium and Business guests, as well as Silver, Gold, and Platinum Rewards members

Excess bags are included for Platinum Rewards members.


Change fees

For bookings made directly through westjet.com or by calling WestJet, the following fees apply.

Change fees apply for each affected flight – per direction, per person, and difference in fare may apply. 

Change up to 24 hours after booking

Most bookings can be changed within 24 hours of booking. If you have reserved a flight that departs within 24 hours, change fees and fare rules will apply.  Flights that depart more than 24 hours after the time of booking, can be changed within the first 24 hours for no fee, however any difference in fare will apply

Changes more than 24 hours after the time of booking 

Basic fares: No changes are permitted.

All other fares: A change fee may apply and any difference in fare will apply.  

Change fees are charged per direction, per person except for changes on flights to and from Europe, where change fees are charged per transaction, per person. 

Fares with flexibility

EconoFlex, PremiumFlex and BusinessFlex: Change your flight for no fee. Any difference in fare will apply.

Bookings made on or after Sept 1, 2022:

 

Change fee for: Econo Econo
Flex
Premium Business

Flight within Canada

100-118 CAD

No fee

100-118 CAD

100-118 CAD

Flight between Canada and all destinations
(except Europe & Asia)

100-118 CAD

No fee

100-118 CAD

100-118 CAD

Flight between Canada and Europe 150-177 CAD
99 EUR
83 GBP
No fee 300-354 CAD
228 EUR
192 GBP
500-590 CAD
381 EUR
321 GBP
Flight between Canada and Asia

150-177 CAD
15,794 JPY

No fee 300-354 CAD
31,587 JPY
500-590 CAD
52,645 JPY

Bookings made on or before Aug 31, 2022:

 

Change fee for: Econo Econo
Flex
Premium Business

More than 60 days until your flight

       

Flight within Canada

50–59 CAD

No fee

50–59 CAD

100-118 CAD

Flight between Canada and all destinations (except Europe)

50–59 CAD/USD

25-30 CAD/USD

50–59 CAD/USD

100-118 CAD/USD

Flight between Canada and Europe

100-118 CAD

68 EUR

56 GBP

100-118 CAD

68 EUR

58 GBP

100-118 CAD

68 EUR

58 GBP

400-472 CAD

264 EUR

224 GBP

60 days or less to your flight

       

Flight within Canada

100-118 CAD

No fee

100-118 CAD

100-118 CAD

Flight between Canada and all destinations (except Europe)

100-118 CAD/USD

100-118 CAD/USD

100-118 CAD/USD

100-118 CAD/USD

Flight between Canada and Europe

250-295 CAD

165 EUR

138 GBP

250-295 CAD

165 EUR

138 GBP

250-295 CAD

165 EUR

138 GBP

400-472 CAD

264 EUR

224 GBP


Note:

  • Changes must be made more than two (2) hours before flight departure
  • For Member Exclusive fares, refer to the attributes of the equivalent fare bundle booked (e.g. for Member Exclusive (Economy), see rules for Econo; for Member Exclusive (Premium), see rules for Premium, etc.)
  • Effective November 4, 2021, for changes on a Member Exclusive fare, the original booking must be cancelled, and a new booking made, subject to Member Exclusive fare availability. This cancellation and rebooking can be done on Manage Trips, by calling our Contact Centre, or through the priority support numbers available to Platinum and Gold members. WestJet dollars on the cancelled booking will be reinstated to your account and the original expiration date (if applicable) will continue to apply. Member Exclusive fare bookings made before November 4, 2021 can be changed by calling our Contact Centre.
  • For companion voucher bookings, changes must be made before the expiry date of the voucher used for the original booking.

 


Cancellation fees

Cancellation fees apply for each affected flight – per direction, per person.

For all fares, except Basic, you may cancel flights up to two hours before scheduled departure. If you fail to cancel before your flight’s scheduled time of departure, you will be considered a no-show.

Cancellations requested up to 24 hours after booking

Most bookings can be cancelled within 24 hours of booking. If you have reserved a flight that departs within 24 hours, cancellation fees and fare rules will apply.  Flights that depart more than 24 hours after the time of booking, can be cancelled within the first 24 hours for no fee. 

Cancellations more than 24 hours after the time of booking 

Basic fares: There is no refund or future travel credit for cancellations.

A cancellation fee may apply and any difference in fare will apply.  

Cancellation fees are charged per direction, per person except for cancellations on flights to and from Europe, where cancellation fees are charged per transaction, per person. 

Cancellations up to 24 hours after booking

EconoFlex fares: Cancel your flight for no fee. Credit will be deposited in your Travel Bank.
PremiumFlex and BusinessFlex fares: Cancel your flight for no fee. Refund returned to original form of payment.

Bookings made on or after Sept 1, 2022:

 

Cancel fee for: Econo Econo
Flex
Premium Business

Flight within Canada

100-118 CAD

No fee

100-118 CAD

100-118 CAD

Flight between Canada and all destinations
(except Europe & Asia)

100-118 CAD/USD

No fee

100-118 CAD/USD

100-118 CAD/USD

Flight between Canada and Europe 150-177 CAD
99 EUR
83 GBP
No fee 300-354 CAD
228 EUR
192 GBP
600-708 CAD
396 EUR
336 GBP
Flight between Canada and Asia 150-177 CAD
15,794 JPY
No fee 300-354 CAD
31,587 JPY
600-708 CAD
63,174 JPY

Bookings made on or before Aug 31, 2022:

 

Cancel fee for: Econo Econo
Flex
Premium Business

More than 60 days until your flight

       

Flight within Canada

50–59 CAD

No fee

50–59 CAD

100-118 CAD

Flight between Canada and all destinations (except Europe)

50–59 CAD/USD

25-30 CAD/USD

50–59 CAD/USD

100-118 CAD/USD

Flight between Canada and Europe

100-118 CAD

68 EUR

56 GBP

100-118 CAD

68 EUR

56 GBP

100-118 CAD

68 EUR

56 GBP

600-708 CAD

396 EUR

336 GBP

60 days or less to your flight

       

Flight within Canada

100-118 CAD

No fee

100-118 CAD

100-118 CAD

Flight between Canada and all destinations (except Europe)

100-118 CAD/USD

100-118 CAD/USD

100-118 CAD/USD

100-118 CAD/USD

Flight between Canada and Europe

250-295 CAD

165 EUR

138 GBP

250-295 CAD

165 EUR

138 GBP

250-295 CAD

165 EUR

138 GBP

600-708 CAD

396 EUR

336 GBP


Note:

  • For Member Exclusive fares, refer to the attributes of the equivalent fare bundle booked (e.g. for Member Exclusive (Economy), see rules for Econo; for Member Exclusive (Premium), see rules for Premium, etc.)

Seat fees

Don’t miss out on the seat you want. Whether you prefer a window or aisle seat, or perhaps you want to be one of the first off the aircraft upon arrival, then you’ll want to reserve your seat ahead of time.

Fees for advanced seat selection

If you skip seat selection, your seat will be automatically assigned for no fee. Choosing a seat at any time will result in the following fees based on your fare:

Fare Standard seat Preferred seat Exit row seat
Basic

5-250 CAD

5-250 CAD

5-250 CAD

Econo

5-250 CAD

5-250 CAD

5-250 CAD

EconoFlex

5-236 CAD

5-250 CAD

Premium/Business

 

Pet kennels

When your pet flies WestJet, they're our guest. Okay, so they don't get spicy snack mix or inflight entertainment - yet - but we do work hard to ensure your pet travels in comfort and safety. To ensure we provide the best ride for your pet, travel dates, kennel sizes, animal types and other restrictions apply. Learn more.

  • pets are not accepted at all hotels, or may be permitted with additional charges. Please contact the hotel directly to inquire.
  • To add kennel as carry-on or checked baggage to a WestJet flight please contact us.
  • Not travelling with your pet? WestJet Cargo can help get your animal where they are going.

 

Travelling option Fee

In the cabin (carry-on)

Travel within/between Canada and the U.S.

$50 - $59 CAD/USD

Travel between Canada/U.S. and all destinations outside the U.S.

$100 - $118 CAD/USD

As checked baggage

Travel within/between Canada and the U.S.

$100 – $118 CAD/USD

Travel between Canada/U.S. and all destinations outside the U.S.

 $200 - $236 CAD/USD

On their own (as cargo)

Please contact WestJet Cargo at 1-866-952-2746 (1-866-WJCARGO).

Inflight experience

All WestJet aircraft are cashless. We accept the WestJet RBC® MasterCardǂ, American Express®, Diners Club International®, Discover®, MasterCard® and Visa®. On-board purchases are charged in Canadian dollars. Guests seated in Premium receive food and beverages (beer, wine and spirits). WestJet reserves the right to limit alcohol service.

Service Fee and details

Non-alcoholic beverage and snack

Complimentary (on flights over one hour)

Food options

3.49-10.49 CAD (availability based on flight time and duration)

Alcoholic beverages

7.99-9.49 CAD (availability based on flight time and duration)

Additional options

Did you know we fly lobsters too? And you don't even have to buy them a seat (just a special box). We have some other special services that you might be interested in. Unfortunately, lemon herb butter is not one of them.

Service Fee and details

Unaccompanied minor

$100-118 CAD per direction

Travel Bank credit extension

$20-23.00 
Some credits may not qualify for extension.

Excess valuation

$10-11.80 CAD per item

Contact Centre Booking Fee for Basic fare7

$15.75 per guest

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