Holiday tips to make sure you’re Travel Ready
‘Tis the season for holiday travel and reconnecting with the people and places we love most. We’ve put together our top 8 travel tips and reminders to make your journey as smooth as possible this holiday season.
Remember providing your proof of vaccination QR code is mandatory during check in
Canada's mandatory vaccination policy is in effect, and all guests are required to provide their proof of vaccination QR code before their flight. It’s important to ensure that the name on your proof of vaccination matches both the name(s) on your booking and government-issued photo ID, and that you’re uploading your Smart Health QR Code as a .jpg or .png file (not a .pdf).
Learn more about the policy and how to prepare for check-in here.
Know entry requirements before you go
Be sure to check entry requirements for each flight on your trip. These requirements may change while you’re in-destination, so we recommend checking before you return home as well. Don’t forget, all incoming travellers to Canada must complete an ArriveCAN declaration before their flight.
Testing requirements are in place for many destinations. We’ve partnered with AZOVA to bring you COVID-19 testing options, including self-administered test kits you can pack with you. Learn more here.
Travel easy with the WestJet app
Use the WestJet app for added convenience as you travel, and to reduce touchpoints on your journey. Check in, access your electronic boarding pass, and enjoy Connect – our inflight entertainment system – all in one place.
Wear your mask
Masks continue to be mandatory at every stage of your journey, both in the airport and the entire time you’re on board your flight. Learn more about the face mask policy and approved face coverings here.
Arrive early to the airport
We’re experiencing an increase in processing times due to additional COVID-related requirements. Start your trip earlier to ensure you make it through airport security on time.
For all WestJet departures, we suggest you arrive at the airport 120 minutes before departure if you are traveling within Canada, and 150 minutes for international travel.
Learn more about how we’re keeping your #SafetyAboveAll
The safety of our guests and WestJetters has and continues to be our top priority. All our aircraft are equipped with an industry-leading air circulation system containing a HEPA filter, similar to what’s used in hospitals. Not only do these filters introduce fresh air into the cabin every 2 to 3 minutes, but they also capture and filter 99.99% of all airborne particles so you can breathe a little easier.
More information on our aircraft cleaning and sanitization is available here.
Be kind
Caring is at our core, and we’re doing our best to make your travel journey as smooth as possible. We ask that you show kindness to our WestJetters, airport partners, and fellow travellers as we navigate this busy time together.
We also recognize that wait times for support from our contact centre are high. We recommend trying our online and self-serve tools to skip the wait, which you can find here.
Sit back, relax, and find your Calm
Finally, take a deep breath (or a few) and relax on board as you look forward to celebrating the season. We’ve partnered with Calm to offer you a full collection of meditations, relaxation exercises, and Sleep Stories directly from WestJet Connect. Learn more about four ways how Calm can help you relax on your flight here.
We can’t wait to welcome you on board to help make your holiday travel wishes come true. Thank you, and see you soon.
