Overview
This 159 suite resort, stretches along a secluded beach, providing indulgences from gourmet cuisine to luxurious suites. Families can relax knowing that their little ones are in good hands with their certified team of professionals at the Eko Kids Club.
The resort is located just steps away from El Dorado Casitas Royale, in the heart of the Riviera Maya, facing the beautiful Mexican Caribbean.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- Baby amenities, such as strollers, cribs, baby changing tables, monitors, baby bottle warmers, baby bathrobes and others are delivered to the guests, upon request and subject to availability.
- All taxes
Rooms
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Oceanfront
- Minimum 1 adult, maximum 2 adults
- Maximum 2 children
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Mini-fridge
- Phone
- Safe
- Slippers
- Turndown service
- TV
- Private dining arrangements
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Oceanfront
- Minimum 1 adult, maximum 2 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- Jetted tub
- Lit make-up mirror
- Living room
- Pillow top mattress
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Mini-fridge
- Phone
- Safe
- Slippers
- Turndown service
- TV
- Private dining arrangements
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Minimum 1 adult, maximum 2 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- Jetted tub
- Lit make-up mirror
- Living room
- Pillow top mattress
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Mini-fridge
- Phone
- Safe
- Slippers
- Turndown service
- TV
- Private dining arrangements
Amenities
Eko Kids Club
Haab
Chef Market
Chef Market
Palms Gourmet Terrace
Jade
Location
Reviews
Diego needs a raise he's the best!!
Campbell N on Apr 25, 2024
Diego was the best!!!! Give him a raise!! He gave us the best experience I. The world and the hotels bed were so comfy. And I love how the trip was all expenses paid.thw Bali beds we the best things to lay on watching the sunrise or sunset. All of the restaurants had some of the best food I've ever had in my life. This whole experience is a trip of a lifetime and I can't wait to come back for another exciting trip to generations Riviera Maya!
Not the best alternative
GrandTour18899331103 on Apr 12, 2024
We booked a 4 night stay this month. I chose it because of travel agent recommendation and price. The rooms were good and staff responsive. However as compared to other all inclusives I have stayed at this was the worst. The food was subpar. The Mexican restaurant was tasteless, seriously wired. For example, beans were like a watered down compost. The Italian Rest, though the food was delicious, I had lasagna and it was about 2" by 2". My wife had ravioli and there were 3 raviolis on the plate. Steak restaurant same issues. I got the impression that as an all inclusive they were limiting what they had to provide to save bucks. I literally lost 2 pounds. Also, it was boring. The only thing happening after 8PM were private wedding parties. IT WAS DEAD. Bars all closed, no dancing, no socialization, just dead. Three resorts were connected and getting from one to the other was a lot of walking or very long waits for golf cart shuttles and all three were dead at night. Nothing like what I have experienced before. Concierge and excursion planning was poor. Restaurant hours were wrong, meaning we missed meals and room service response to a menu request was, "What do you want." Excursions were pricy and not well detailed out. You learned about the details after you got on the bus. They were longer than needed to be because they got some tourist trap sales stops in. I expected better coordination for the dollar. So, if your looking for a get away that's low key, quite and food is not important this is a good option. Otherwise spend a few extra dollars and experience what an all inclusive should be somewhere else.
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