Contact us by email or share feedback

Whether we've disappointed you or went above and beyond, we want to hear from you. Your feedback allows us to improve our guest experience.

Please call us for new bookings, general inquiries, or changes to existing bookings.

WestJet Vacations feedback

Due to COVID-19, our reduced workforce and temporary hotel closures, we are limited in our ability to respond to feedback. If we can offer an effective resolution for your issue, we will respond. Otherwise, we will use your feedback to improve in the future. Thank you for your trust and understanding as this situation evolves day by day.

Need help now? Please message us via Facebook or Twitter 24/7 for:

  • time sensitive questions about upcoming travel
  • assistance if you are currently in destination
  • feedback about a recent trip