Overview
Explore tropical gardens, view abundant wildlife or cruise in a canal boat at this full service oceanfront oasis on the Kohala Coast. Go to play, relax, rejuvenate or discover something new. From the 175 ft twisting waterslide to the 12th hole of the Beach Course, this resort is a destination within itself.
Resort fees include
- Internet access in room.
- Hawaiian Cultural Classes at the Hawaiian Cultural Center in Makai Tower.
- Unlimited DVD Movie Rentals (2 at a time, in your specified tower).
- Local, toll-free, and credit card calls with no access fee.
- Discount on beach toys at the Saltwater Lagoon.
- Classes in the Kohala Spa, Subject to Availability.
- Discount on Hawaii Nautical Sailing on the Spirit of Aloha Catamaran from Anaeho’omalu Bay.
- Complimentary photo keepsake by Storibox.
- *Daily Resort Charge and inclusions are subject to change without notice and restrictions may apply.
Check in
4 p.m.
Check out
11 a.m.
Rooms
647
Inclusions
Rooms
- 1 king bed, or 2 queen beds
- Resort view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Resort view
- Palace tower
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Climate control
- Lanai
- Seating area
- A/C
- Alarm clock
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-fridge
- Rollaway bed (on request, $)
- Safe
- TV
- Turn-down service ($)
Amenities
Pool and ocean
Main lobby
Nui Italian
Kona Tap Room
Kona pool
Lagoon Grill
Dining room
Kona pool rope bridge
Kamuela Provision Company
Lagoon at sunset
Pool at sunset
Lobby
Location
Reviews
TripAdvisor Traveler Rating
Nice Hotel But Could Use Improvement
bubba3122 (Ocala, Florida) on Oct 05, 2024
Very nice accommodations with some nice amenities. But the worst part of staying there was easily getting from our room to the pool, restaurants, etc. Because of the trams, there's only one set of elevators that take you where you really need to go. Signage is not clear. We ate at two of the restaurants, the Lagoon Grill and Kamuela Provision Company (KPC). Lunch was okay at the Lagoon Grill but the birds were annoying, and nearly every chair had bird droppings in it. We ate at KPC for dinner and watched the sunset. We ordered light - a couple of appetizers with drinks which was very good. I was able to use points for my stay which made the price reasonable. Otherwise I think it's pricey for what you get. Also, there's ample parking but then again, it's not very clear how to get to your room.
Poor room, excellent activities and restaurants
Taka-S-10 (Ota, Japan) on Sep 29, 2024
We stayed in a Makai Ocean View room with a seven-year-old child during our summer vacation. We received no acknowledgement, upgrade or anything as a Hilton Honours Gold. We had to pay the regular fee for the room upgrade. The Makai Tower has an awkward strcuture and forced us to go around the building to walk a fairly long distance and take elevators every time we go to the beach, the pools, the restaurants and the parking. There is a gate for the Makai Tower toward the back of the parking so make sure you park deep down and use the Makai gate. We used the online check-in which was handy, but on a later day we found out that there were a few things we needed to receive physically at the front desk - such as wrist bands, map and a few more useful information pieces. I think they should advise their guests about this in advance. Apart from these hustles, we enjoyed the resort - all the restaurants were excellent and very-well served, pools were fantasitic and my child loved it, and the lagoon and the dolphin quest were something that we can't forget. The only regret was that the boat was not in service for the entire period of our stay. I felt many things were a bit overpriced and the rooms and buildings were dated and unfriendly to guests, but my child loved the pools, dolphins and restaurants and that concluded we had a great time here at this resort. We stayed in the Hilton Hawaiian Village Waikiki Beach Resort after we checked out the Hilton Waikoloa, and the Oahu Hilton was nowhere closer to the Big Island Hilton in any aspect.
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.
