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Overview
Explore tropical gardens, view abundant wildlife or cruise in a canal boat at this full service oceanfront oasis on the Kohala Coast. Go to play, relax, rejuvenate or discover something new. From the 175 ft twisting waterslide to the 12th hole of the Beach Course, this resort is a destination within itself.
Resort fees include
- Internet access in room.
- Hawaiian Cultural Classes including ukulele, lei making and hula lessons.
- PlayStation 3 access with unlimited movies and games.
- Local, toll-free and credit card calls.
- Discount on beach toys at the Saltwater Lagoon.
- Fitness or yoga class at Kohala Spa.
- Discount on Hawaii Nautical Sailing on the Spirit of Aloha Catamaran from Anaeho’omalu Bay.
Check in
4 p.m.
Check out
12 p.m.
Rooms
647
Inclusions
Rooms
- 1 king bed, or 2 queen beds
- Resort view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Resort view
- Palace tower
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Climate control
- Lanai
- Seating area
- A/C
- Alarm clock
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-fridge
- Rollaway bed (on request, $)
- Safe
- TV
- Turn-down service ($)
- 1 king bed, or 2 queen beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Ocean view
- Palace tower
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Climate control
- Lanai
- Seating area
- A/C
- Alarm clock
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-fridge
- Rollaway bed (on request, $)
- Safe
- TV
- Turn-down service ($)
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Children ages: 2 to 18
- Legends of Hawaii - Dinner Show & Luau (All shows and attractions are subject to change)
| Type | Amenities | |
|---|---|---|
| The Blue Lounge | Bar, Lounge | |
| Lagoon Grill bar | Bar | |
| Kona Tap Room | Bar, Lounge | |
| Boat Landing Pavilion bar | Bar | |
| Kona pool bar | Bar, Pool bar | |
| Kohala Pool Bar | Bar, Pool bar | |
| Orchid Marketplace bar | Bar |
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Room
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Kamuela Provision Company | À la carte | Seafood, Grill/steak house | Dinner | Reservations required, This venue may be closed or have reduced days of service during low season |
| Nui Italian | À la carte | Pizzaria | Dinner | |
| Lagoon Grill | Food court | American | Lunch, Snacks | |
| Nui Breakfast | À la carte | International | Breakfast | |
| Orchid Marketplace | À la carte | American | Lunch | Dress code |
| Kona Tap Room | À la carte | American | Dinner, Snacks | |
| Waikoloa Coffee Co | Café | Coffee and Pastries | Breakfast |
- Rooms: 647
- Suites: 39
- Fitness centre: on site ($)
- Fitness classes: on site ($)
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Beach front
Pools
- Adults only pools: 1
- Jetted pools: 1
- Outdoor pools: 3
- Water slides: Included
Golf
- Golf: on site ($)
Water sports
- Motorized watersports: on site ($)
- Non-motorized watersports: on site ($)
- Scuba diving: on site ($)
- Snorkeling: on site ($)
Other sports
- Bicycles: on site ($)
- Hiking: on site
- Tennis courts: on site ($)
Other activities
- Dolphin Quest available ($)
- Waterfalls
- ATM
- Baggage check
- Business centre available ($)
- Concierge
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Meeting facilities available ($)
- Parking available ($)
- Shopping onsite
- Tour desk
- Valet parking available ($)
- Wedding chapel
- Car rental available ($)
- Airport transfers available ($)
Pool and ocean
Main lobby
Nui Italian
Kona Tap Room
Kona pool
Lagoon Grill
Dining room
Kona pool rope bridge
Kamuela Provision Company
Lagoon at sunset
Pool at sunset
Lobby
Location
Reviews
Dream Resort on the Big Island
andreamckay (Billings, Montana) on Jan 31, 2023
This resort was hands-down the best on the Big Island! Because we are Hilton members (diamond status), they upgraded us to an ocean view room in the Makai Tower at no extra charge and waived the resort fee completely! I forget sometimes how much it pays to be a Hilton member. We "paid" 100% with points so that saved us at least $2,000 and actually well over $3,500 after the room upgrade and waiving of the resort fee. Our room was located in the Makai Tower, which I would highly recommend because you are so much closer to the main pool, the lagoon, Dolphin Quest, the luau and KPC restaurant, the spa, and the parking lot. The Ocean Tower was the furthest from all of the above but they do have a nice shuttle tram or gondola boat ride that will take you around the resort. After a long day of fun on the island, it was nice that we didn't have a super long walk back to our room. Our room was above the Dolphin Quest area on the 5th floor; it was so fun to be able to watch the dolphins (as well as whales in the ocean) from our own balcony! Though we were in the heart of all the action, I didn't feel it was ever very noisy. The grounds of this resort were immaculately maintained and the service was phenomenal from all the staff (huge shout to Annie at the Hilton Member check-in desk). It truly felt like a Disney-style resort which was great. We hope to come back to Hawaii again some day and we will 100% stay at this resort again. Tips: Reserve a room in the Makai Tower if you can. The higher the floor, the better the view. We highly recommend the luau at this resort. The food was delicious and the entertainment was phenomenal. Even though the signs say the pool closes at 10 PM, a worker told us that as long as we weren't rowdy, they didn't mind, so we mainly used the pool and hot tubes at night which was fantastic since they were much less crowded. If you snorkel (just to swim was free) in the lagoon, sea turtles are often spotted over by the waterfall. They have walking paths along the ocean all around the resort; it was such a beautiful walk. FYI, though this resort is considered on the beach, the beach is very rocky (and also hard to access); it's not a sandy beach.
Pack your best shoes, so much walking to get anywhere
annamjaques (Etna, Wyoming) on Jan 31, 2023
Be prepared to walk everywhere and it’s not just a stroll down to the lobby…..it’s a full on hike! There’s a tram that runs between the building but it’s slow, 15 minute wait times. The hotel was severely understaffed and nothing had consistent hours. The food was underwhelming and overpriced. Our room was cleaned once during a 7 night stay, you have to request housekeeping 24 hours in advance and they cannot guarantee it. This place needs a major overhaul! Such a cool location and has so much potential. The spa was decent but again, slightly overpriced.
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