Overview
Explore tropical gardens, view abundant wildlife or cruise in a canal boat at this full service oceanfront oasis on the Kohala Coast. Go to play, relax, rejuvenate or discover something new. From the 175 ft twisting waterslide to the 12th hole of the Beach Course, this resort is a destination within itself.
Resort fees include
- Internet access in room.
- Hawaiian Cultural Classes at the Hawaiian Cultural Center in Makai Tower.
- Unlimited DVD Movie Rentals (2 at a time, in your specified tower).
- Local, toll-free, and credit card calls with no access fee.
- Discount on beach toys at the Saltwater Lagoon.
- Classes in the Kohala Spa, Subject to Availability.
- Discount on Hawaii Nautical Sailing on the Spirit of Aloha Catamaran from Anaeho’omalu Bay.
- Complimentary photo keepsake by Storibox.
- *Daily Resort Charge and inclusions are subject to change without notice and restrictions may apply.
Check in
4 p.m.
Check out
11 a.m.
Rooms
647
Inclusions
Rooms
- 1 king bed, or 2 queen beds
- Resort view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Resort view
- Palace tower
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Climate control
- Lanai
- Seating area
- A/C
- Alarm clock
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-fridge
- Rollaway bed (on request, $)
- Safe
- TV
- Turn-down service ($)
Amenities
Pool and ocean
Main lobby
Nui Italian
Kona Tap Room
Kona pool
Lagoon Grill
Dining room
Kona pool rope bridge
Kamuela Provision Company
Lagoon at sunset
Pool at sunset
Lobby
Location
Reviews
TripAdvisor Traveler Rating
This is no longer the grand experience it once was.
R8578TZgs (United States) on Mar 26, 2025
Spent 6 nights. Went to the buffet breakfast which we found out is $55 per person so we walked out went to the market down the road where we got a nice breakfast for under $50 for two people. In their cafe... a cup of large coffee which is medium size anywhere else is $7.00. Overall all the food places are absurdly priced. The room we got was an upgrade to a handicap friendly room which has a very strange layout including a toilet facing a floor to ceiling window to the grounds with a sheer curtain. The shower has not curtain or door. The closet is more like a walking closet. The automatic handicap door rarely closes and have to be forced closed. No handicapped person could do it. All room are very poorly lit and if you walk in there is no light switch anywhere and no lights in the ceiling. There was a balcony but it’s a large step up so one with a wheelchair cannot handle it. The dry cleaning is the most expensive I have ever seen in any hotel I stayed in including a true 5 star hotels. This is far from a 5 star hotel. It’s old and very dated with lots of rusted items all over the resort. The grounds are well kept though they charge you for everything but breathing. The train is running very slow and at times it’s 20 minutes beteeen trains and the boats are out of service. The tv in the room deflated does not have fox tv of any kind available most of the day while cnn and cnbc is available at all times. Most other tv stations don’t work all the time. If you want to write down something since they do not provide pen or pencil or a notepad. This Hilton is skimping on common items for guests. Housekeeping while is great they do not provide daily unless you request it. And if you want your luggage taken to the main lobby when you leave you must have them pick it up 2 hours ahead or bring it out yourself on the trek which can be 1/4 of a mile or longer from your room.
Amazing resort and grounds
Gary E on Mar 19, 2025
The grounds and amenities at this facility were 5 stars. It’s a massive resort that also has a tram running every ten minutes. Room was clean and a nice size. They had a nice coffee shop in one of the b...uildings. Restaurants are pricey. They do have a shuttle for $5 each way down to the King and Queens shops. Many people went to the island gourmet in the Queens for their meals and other food and grocery needs. Perfect hotel activities for families. Staff was very polite!
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