Overview
Explore tropical gardens, view abundant wildlife or cruise in a canal boat at this full service oceanfront oasis on the Kohala Coast. Go to play, relax, rejuvenate or discover something new. From the 175 ft twisting waterslide to the 12th hole of the Beach Course, this resort is a destination within itself.
Resort fees include
- Internet access in room.
- Hawaiian Cultural Classes at the Hawaiian Cultural Center in Makai Tower.
- Unlimited DVD Movie Rentals (2 at a time, in your specified tower).
- Local, toll-free, and credit card calls with no access fee.
- Discount on beach toys at the Saltwater Lagoon.
- Classes in the Kohala Spa, Subject to Availability.
- Discount on Hawaii Nautical Sailing on the Spirit of Aloha Catamaran from Anaeho’omalu Bay.
- Complimentary photo keepsake by Storibox.
- *Daily Resort Charge and inclusions are subject to change without notice and restrictions may apply.
Check in
4 p.m.
Check out
11 a.m.
Rooms
647
Inclusions
Rooms
- 1 king bed, or 2 queen beds
- Resort view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Resort view
- Palace tower
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Climate control
- Lanai
- Seating area
- A/C
- Alarm clock
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-fridge
- Rollaway bed (on request, $)
- Safe
- TV
- Turn-down service ($)
Amenities
Pool and ocean
Main lobby
Nui Italian
Kona Tap Room
Kona pool
Lagoon Grill
Dining room
Kona pool rope bridge
Kamuela Provision Company
Lagoon at sunset
Pool at sunset
Lobby
Location
Reviews
TripAdvisor Traveler Rating
I would be very glad to stay here again
AngusMacTavish0 (Commack, NY) on Dec 14, 2024
We stayed a week and liked almost everything. Our room was totally adequate, with a view overlooking the golf course and the distant mountains. I particularly liked what I called 'the museum walk' but the natural beauty of the grounds is spectacular. I didn't use the pools, but we did go to the dolphin show. I liked the tram cars and the boats for when I didn't want to walk. The luau was somewhat disappointing.
Never again.
Sara S on Dec 10, 2024
Rating this stay between poor and below average. Chose this place because it had a room with a sleeping arrangement that worked best for our family. The room in palace tower smelled of mildew and was dirty. The pullout couch was broken. There were crumbs in the cushions and in the sheets - on the floor. Mildew on ceiling in shower. Worn out tub with gross jets. We booked the room for five guests but were only given 4 towels and bedding for four people. Housekeeping remedied. Asked for a room change bc it was so bad. The front desk acknowledged the room was about to be renovated. They were very accommodating and were able to move us to another room in the same town. It was slightly better but definitely not worth the rate we paid (or even half the rate we paid). Less dirty. Less mildew. Floors were laminate instead of carpet. The people who moved into our original room smoked at least two nights on their balcony and the stench permeated our room. Even though it was against hotel policy there was nothing they could do to enforce the no smoking rule. Lagoon was nice. Pools were nice. Breakfast buffet was decent but not worth the price. Hotel provided vouchers so we could have one free breakfast, one drink and one ice cream during our stay. As a way to make up for the sub-par accommodations. It was nice but didn’t make up for the rooms or the stress. I would never stay here again.
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