Hotel

Waikoloa Beach Marriott Resort and Spa

Waikoloa 4.0

Overview

This 15-acre resort fronts ancient Hawaiian fish ponds and Anaeho'omalu Bay Beach. Welcoming guests with the gracious style and service of Hawaii's rich heritage, enjoy 36 holes of golf, shopping and casual to fine dining.

Resort Fees: 40 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

4 p.m.

Check out

12 p.m.

Rooms

677

Rooms

Resort View Room
  • 1 king bed, or 2 double beds
  • Garden or Mountain View
  • No more than 4 guests in the room
Resort View Room
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-fridge
  • Rollaway bed (on request)
  • Room service
  • Safe
  • TV
  • Balcony or terrace
  • Room service (6am – 11pm)

Ocean View Room
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Ocean View Room
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-fridge
  • Rollaway bed (on request)
  • Room service
  • Safe
  • TV
  • Balcony or terrace
  • Room service (6am – 11pm)

Amenities


Location

Address
69-275 Waikoloa Beach Drive, Waikoloa, Hawaiian Islands, 96738, United States of America
29 km from KOA airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0
TripAdvisor users rated this property 3 out of 5

Not Marriott standards in service and attitude except for RJ the valet. Place nice, attitudes not!

jbbyers67 (Kingsport, Tennessee) on Jun 05, 2024

Not a great experience except for the valet RJ! He literally saved the review! We arrived at the hotel at 2:40pm. Of course, we could not check-in until 4. They said they would contact us when the room was ready. At 4:30, we still had not received notification. During the wait, I went to ask the concierge a question. He was not helpful and a bit rude. I went back to my nice rocking chair and waited. At 4:45, I got back in line to check on the room. Two people in front and it still took 37 minutes. Our room was ready, but the check in lady didn’t even offer us a polite smile or simple greeting. It was like we were a nuisance checking in. The room was fine. The pools were beautiful. The next morning, we were headed out for the day. I was on crutches so my husband came to pick me up. RJ, the valet, started talking. He asked about the plans for the day. He offered suggestions to our plan. He offered towels for our swim but we had our own. He was so friendly and kind and just made me feel better. Was it the crutches??? I had not planned on getting hurt. I had planned on having a great time at the Marriott but instead I have almost no desire to return. Maybe service and attitude are less than stellar since there is one other Marriott resort and a Westin so Marriott fans have little choice.

TripAdvisor users rated this property 5 out of 5

Excellent Marriott Property

Sarah W (Saint Louis, Missouri) on May 21, 2024

My in-laws are Marriott Vacation Club members so I've stayed at quite a few of their properties now, this is by far the nicest I've ever stayed at. The grounds are extremely clean and immaculate. The rooms are very spacious and comfortable, filled with amenities. We had an excellent pool/ocean view from our balcony and enjoyed waking up to it every morning. The pool was incredible and so were the hot tubs. I heard some people complaining that were weren't closer to the beach but that's because of the cool fish ponds which is so unique and fun. I will say the beach is pretty rocky and the water is pretty murky which kept me from swimming in the ocean very much. We had excellent service everywhere from the front desk, to concierge, to the bar, it was all great. The prices on property for food & bev are high but what do you expect you know? It's a resort. I thought the shop was cute and had a decent merch selection. Bottom line? I would absolutely stay here again and highly recommend it.

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