Overview
This 15-acre resort fronts ancient Hawaiian fish ponds and Anaeho'omalu Bay Beach. Welcoming guests with the gracious style and service of Hawaii's rich heritage, enjoy 36 holes of golf, shopping and casual to fine dining.
Resort fees include
- Enhanced high speed internet access.
- Daily Beach Yoga for up to 2 people
- 2 Daily Pool Fitness classes for up to 2 people
- Daily Cultural Activities – (5) per day – Lei Making, Hula Lessons, Hawaiian Language, Hawaiian Games, Walking Tour, Ukulele Lessons for up to 2 people
- Daily tennis court rental for two, rackets and tennis balls for two.
- (2) Refillable Logo’s Water Bottles upon arrival (1 time only)
Check in
4 p.m.
Check out
12 p.m.
Rooms
677
Inclusions
Rooms
Amenities
Location
![29 km from KOA airport 29 km from KOA airport](/content/dam/westjet/images/hotels/koa/koawai-waikoloa-beach-marriott-resort-and-spa/gallery/overview.jpg)
Reviews
Poor Quality and Not a 4-Star Hotel
ymae13 on Jul 13, 2024
Pros: great location, accessible to stores, restaurants and the beach, staff are friendly. Cons: We book ocean view king room. We did have ocean view but unfortunately it was right in front of the pool which got noisy. The rooms are dated with old furniture, bed was broken with one side that was very sunken in. It was visibly obvious. The shower tiles were uneven and sticking out, just waiting for it to pop out. The towels had stains, the bath mat had holes. We informed front desk and they moved us to the Na Hale suite. When we first walked in, we were impressed but as we were looking more closely, it was visibly dated, furniture was old and had chips, the sofas/chairs had stains on them, it seemed like they rushed to clean it because there was stuff left behind including a dirty qtip on the bathroom counter. The flooring was also uneven and lifting which could be a hazard. The toilets were broken but my husband was able to somehow fix it. The toilet paper holder almost fell off and you can clearly see it crooked and loose. This is supposed to be a 4-star hotel and it definitely did not feel that way. This was the first and last time we will stay here. We usually stay at Fairmont Orchid and always have a great experience there. We thought we would try something new and saw this place as a good location. I hope this review is taken seriously and management improves on their hotel quality given the price that people pay to stay here.
Exceeded my expectations!
pepperpearl (San Diego, California) on Jun 16, 2024
Waikoloa’s Marriott Don’t be jaded by the negative revelations! This resort was amazing! We redeemed 198k Marriott points the perks of being Platinum status got us: - Free parking daily ($30 per day saving) - Free continental breakfast daily ($24 per person savings per day) - Free use snorkel gear for half day - Upgrade to a larger room Miko (hope I spelt her name correctly) was fantastic at check in! Really set the tone for our trip. We enjoyed the activities the resort offers. It was so easy to use their website to check out the schedule and book a reservation. We made bracelets with lava rocks, our own luggage tags with Hawaiian stamps, did a cultural walking tour. I forgot the name of the lady that ran all the activities - she was amazing! The rooms are a bit dated, but we didn’t mind as we only went to our rooms to sleep and change. We picked up poke from a local supermarket and ate on the balcony one day, that was great! It was amazing waking up every morning to videos of the ocean and pool. The hotel grounds are amazing. We enjoyed the fish pond, the beach, the pools (which were open late), watching the luau. Every night, we saw the most amazing sunsets. The Hawaii Calls restaurant has such an amazing staff! Everyone is on top of it, no matter how busy they got. We had the full breakfast buffet one day ($12 per person upgrade), but realized we were fully content with just their continental breakfast which had pastries, hard boiled eggs, cold cuts, fruits and salad bar (with a really good house made dressing). One morning we got our breakfast to go as we wanted to see the Volcano national park. They packed so much for us we didn’t even need lunch! We did do oysters and cocktail one night to enjoy the live music. To our surprise they have a HH drink menu that runs all night. The oysters were “meh”. This hotel is also walking distance to Kings Shops and Queen Marketplace so you could easily explore more dining options with a short walk. The only thing I could’ve wished differently for this place is if we had a later check out. Check out was strictly at 12pm because they were sold out, but granted us till 1pm at the latest. Overall- I highly recommend this hotel!
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