Overview
This 15-acre resort fronts ancient Hawaiian fish ponds and Anaeho'omalu Bay Beach. Welcoming guests with the gracious style and service of Hawaii's rich heritage, enjoy 36 holes of golf, shopping and casual to fine dining.
Resort fees include
- Enhanced high speed internet access.
- 2 Daily Pool Fitness classes for up to 2 people
- Daily Cultural Activities – (5) per day – Lei Making, Hula Lessons, Hawaiian Language, Hawaiian Games, Walking Tour, Ukulele Lessons for up to 2 people
- Daily tennis court rental for two, rackets and tennis balls for two.
- (2) Waikoloa Specialty Welcome Drinks (1 time only)
- *Resort Charge and Inclusions are subject to change.
Check in
4 p.m.
Check out
12 p.m.
Rooms
297
Inclusions
Rooms
- 1 king bed, or 2 double beds
- Garden or Mountain View
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden or Mountain View
- Minimum 1 adult, maximum 2 adults
- Maximum 3 children
- No more than 4 guests in the room
- Smoke-free
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-fridge
- Rollaway bed (on request)
- Room service
- Safe
- TV
- Balcony or terrace
- Room service (6am – 11pm)
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 2 adults
- Maximum 3 children
- No more than 4 guests in the room
- Smoke-free
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-fridge
- Rollaway bed (on request)
- Room service
- Safe
- TV
- Balcony or terrace
- Room service (6am – 11pm)
Amenities
Aerial view
Bar
Beach and fish ponds
Beach
Cabanas
Fire pit
Grounds at night
Gym
Hawaii Calls Restaurant
Jetted tub
Lobby
Ocean terrace
Pool
Pool at night
Pool
Porte cochere
Volleyball
Location
Reviews
TripAdvisor Traveler Rating
A letdown in paradise: management overhaul needed
DS618 (Boulder, Colorado) on May 16, 2025
Our time on the Big Island was wonderful; our time at your hotel was far from it. This was our second time staying at your hotel and it's very likely to be our last. As Bonvoy members, we expected so much more from this property, as well as the Marriott brand. The Marriott Waikoloa Beach hotel fell far short in so many inexcusable ways. First, the good: The location of your hotel is excellent and the beach is lovely. The folks in the restaurant and bar were kind and welcoming; housekeeping was friendly and exceptional. Our room was always cleaned by late morning/early afternoon, which we greatly appreciated. The bad: We arrived at the hotel after midnight, following an eight-hour flight delay. The smallest show of kindness would've gone a long way. Instead, we were met with curt, rude service from your front desk staff. She said nothing as we walked in and we didn't see her on the other end of the counter and were about to pick up the phone to call for assistance, at which point she angrily barked, "I'm here" as though our mere presence was an annoyance to her. The rooms were run down and very poorly maintained. The curtains were stained, the blanket on our bed was stained. The shower wand in the bathroom was covered in mineral build up and black mold, there was black mold around the shampoo bottles on the wall, the shower fixtures were covered in nasty mineral build up, and after one shower, the shower gel holder fell clean off the wall, nearly causing injury. We did not get a single good night of sleep due to the horrible noises coming from the HVAC. Every morning by 6am, we were awoken by the terrible banging noises coming from the A/C in our room. And sleeping in was an impossibility due to the ongoing construction taking place Monday-Friday, 9am to 6pm. We found a note on our desk notifying us of the ongoing (and very disruptive) construction at your hotel *after* checking into our room. Had we been notified of this construction, we would have chosen to stay elsewhere. It was a terrible bait and switch situation, nearly impossible to relax in our room for 8 hours each day. All in all, planning a trip to Hawaii is a very expensive venture. It's a once-in-a-lifetime trip for many and a poor stay at a run-down hotel can really put a damper on the experience. Marriott should be ashamed of their performance here. Our advice? Fire your management team at the Marriott Waikoloa Beach hotel. It's clear they're not doing their job well.
Wonderful stay at the Waikoloa Beach Marriott
Mark68vacation (Highlands Ranch, Colorado) on May 04, 2025
Wonderful experience at the Waikoloa Beach Marriott. Location is perfect. Right on the beach at A-Bay. Easy walking distance to lots of great restaurants like Lava Lava Beach Club and Roy’s and great shopping at Kings and Queens shops. The Hawaii Calls restaurant at the resort was great for the breakfast buffet and taco Tuesday for dinner was delicious. Resort is in great shape. Rooms are in very good condition. It is definitely worth it to upgrade to an ocean front room. The grounds are beautiful and loved to just relax in the infinity pool. The sunset from the resort is beautiful. We rented a car and it was great to drive down to the volcano and to the many waterfalls on the windward side of the island. The staff is wonderful and really shows the Aloha spirit. A special shout out to Darlene and the concierge staff who do a great job with recommendations of restaurants and things to do. Another special shout out to aloha ambassador Kristy Walsh for all of her help. Already planning to come back.
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