TripAdvisor Traveler Rating

The location was perfect and the room was spacious. I was unaware of the no front desk/keyless check-in but it worked fine. The only surprise was there was no housekeeping and we were expected to launder our own towels. After calling customer service I learned I could trade towels in at their office nearby during business hours. This was helpful. The living room was spacious but simple and clean. We didn't really use the kitchen, but it was nice to have options. Water was very hot. The AC was only in the bedroom so the kitchen/living room area was warmer but manageable. Overall it was a fine experience and the location couldn't be beat.

Have stayed at Plantation Hale many times in the past 10 years. Great location nice units with adequately supplied kitchens to prepare your own meals. There have been many changes for the worst. We booked this time through our airline and it was represented as a resort hotel. We were required to pay a $35.39 Resort fee per night at property, that we were told about when booking. Although the fee was higher than usual, it was always required. Now the fee seems to get you nothing. In room safe , which is there but useless there is no key and no onsite place to pickup. Laundry facility but they are pay machines. No house keeping service unless you pay $75 per service. No cleaning supplies to do it yourself. No towel exchange, you are to wash your own in the pay laundry facilities. Very disappointing hope things are reevaluated.

We stayed a full week in unit J6. We were happy with this unit. Each unit may vary. Ours was well stocked with kitchen utensils, pans, glassware,etc. the unit was clean. Newly tiled stand up shower with two heads. WiFi was free and fast. Two televisions with many channels. Lots of fresh bath towels and beach towels. Complimentary coffee. King bed was a bit soft but linens were good quality. Air conditioning worked well. We mostly used the overhead fans though. We noticed the groundskeepers doing work every day. Garbage dumpsters were picked up daily so you will hear them in the morning. Our property management communication was superb. Registration was remote on line and we never had any issues. Management checked on us multiple times. The pools are small. We used the brand new gas BBQ. The beach was sandy but ocean looked rough. Nobody swimming. Beach was accessible from a 150 yards walk. The Coconut Marketplace is a 3 min walk. We watched free shows there. Good cafes and restaurants there. Longs drugstore close by as well. Don’t purchase water. Fill your bottles at the filtration machine outside the office. Price was reasonable compared to expensive hotels and we had a full kitchen. Will return.

The place is right next to the main road with jalousie windows. In other words not noise mitigating at all. The road has a speed limit of 25, which is why everybody is going 50. Watch out if you need to do a load of laundry, they use an app to run the machine with a requirement to accept a charge of $10. One load - $10 and no way to recover the difference. The beach is close, but not that close. You def have to walk across an open field to get there. We stayed in a privately owned unit, managed by a realty company. The unit was not properly maintained. The shower tub combo was stopped up and a worker came and fixed it. A slow drain doesn’t happen in a day, ever hear of baling soda and vinegar? The coffee maker’s reusable basket was unusable, the exhaust vent in the bathroom was clogged with dust, that’s a serious fire hazard. The closet doors didn’t roll correctly, very difficult to slide (anybody ever heard of WD 40?). Kitchen trash can lid was broken and the refrigerator handle was attached with duct tape. I would not chose this unit or rental agent ever again.

The hotel was great, customer service was nice, no problems. I do wish the hot tub was not out of service. But overall I would stay there again.