TripAdvisor Traveler Rating

This was our second stay at Plantation Hale (first stay was in May 2023). And we were very happy with our experience again. The staff was friendly and helpful. We had a couple minor issues in our room the night we arrived, but we were able to contact the staff the following morning. Someone was out to fix the issues within an hour of contacting the front desk. Quiet/convenient location that is withing walking distance a couple different marketplaces as well as a quick walk to the ocean. Plantation Hale makes you feel at home. Planning to stay here the next time we return to Kauai. Mahalo! A hui hou!

Staff were unfriendly and seemed bothered we were there. I spoke to them on the phone and in person and they were rude and impatient both times. The room was ok but the carpet and couch had stains and didn't look clean. The bathroom was clean enough. There was a lot of friction with the checkin process. We filled out all our information online, but then had to do it all again by hand on paper at the front desk because that's just their process. They asked me to fill out information that they needed to give me, but hadn't given me yet, and then were mad when I asked about it. This place is really only good enough if you missed your flight and need a short notice place to stay for one more night.

We booked here after our other accommodation let us down - so glad we did. Great location within walking distance to restaurants and easy to get to attractions. Room was a little old in terms of decore but apart from a lumpy sofa bed everything was fantastic.

The Condo was old and dated but clean inside the room, though it was so old and dated that it just felt dirty being in there. The cabinets and countertops in the Kitchen were wonky. Like the ones I have in our circa 1915 cabin in Montana. Not what I expected Oceanside on Kauai, especially for the rate they charged. The pricing was comparable with other VRBO's that we stayed at but with so much less to offer and no ambience to speak of. Our AC was in the bedroom and did not reach the living area or kitchen. The Building was in a similar state of dark and dirty. Main highway on the island is just behind a hedge that is 3 feet off the Lanai. The Coconut Shopping center it was next to was the best part. Food and a nice grocery Market made it very convenient to access coffee and food as we left this place first thing in the morning. Happy that this was Stop Gap lodging for us and we only had it for a night. If you are going to Kauai, and putting in all the time and effort, Go somewhere else and spend your hard earned money. Stay in lodging that you would expect to stay in while you are in Hawaii. There are so many options in this price range and so many other places to stay on the island that You Should not Find Yourself Here! If you do you can only blame yourself. The Management or the Owners really need to drop some of the excess money they finagle you out of in Resort fees and spend it on some Real remodeling and just quit putting yet another coat of lipstick on this pig. It looks like that is all they have done since the 1960's

The staff were friendly and the location was GREAT, but our room left a lot to be desired. I realize the climate is wet year round, but our room smelled horrible, and that made our clothes smell bad. The bathtub was cracked a bit and felt like it was going to fall through the floor, maybe from water damage. Our couch was part of an outdoor furniture set, I think, and not comfortable. The kitchen was dated, but had the basics. The beds were fine, but the pillows were oddly lumpy. The air conditioning seemed to only make the living room comfortable but didn’t really reach the bedroom. Besides the condition of our room, the facility was nice and the landscaping was very well maintained. The pool was awesome and we enjoyed the hot tub almost every night (the jets didn’t work for a few days, though). We were in Building A, so we were very close to the marketplace. That was super convenient. This is not a beachfront property. A large, fenced field lies between the hotel and the ocean. There is a walking path from the road, though. Overall, our trip was amazing but we’ll stay elsewhere next time.