Overview
A beautifully designed Mediterranean style resort located oceanfront with stunning marina views. Enjoy the peace and privacy of the sandy beach accessible by a short water taxi ride.
Resort fees include
- Basic Wi-Fi for 4 devices per room
- Late check-out for 2 hours after the check-out time (upon availability)
- Transportation between El Cid Hotels & EL Cid Golf and Country Club
- Parking
- Access to the gym
- Access to the business center
- Safety deposit box in room
- Unlimited local phone calls
- Concierge services
- Resort Credits for Restaurants and Bars, Spa Treatments, Fishing Excursions, Golf, and Room Upgrades
- Credit amounts are neither transferable nor refundable, cannot be redeemed for cash and only one credit can be used per every purchase. Not valid in conjunction with any other promotions or discounts. The Hotel's Terms and Conditions apply and are subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
200
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 2 double beds
- Garden view
- No more than 4 guests in the room
- 2 double beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Ceiling fan
- Kitchenette
- Seating area
- Smoke-free
- Coffee Makers ($)
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Room service ($)
- Safe
- TV
- Purified Bottle Water ($)
*Bottled water and coffee makers in every room($) (The proceeds from in-room bottled water and in-room coffee are donated to the El Cid Foundation, a non-profit organization)
- 1 king bed, and 1 sofa bed
- Garden view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Ceiling fan
- Dining room
- Fully equipped kitchen
- Living room
- Smoke-free
- Purified Bottled Water ($)
- Coffee Makers ($)
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Room service ($)
- Safe
- TV
- Purified Bottle Water ($)
*Bottled water and coffee makers in every room($) (The proceeds from in-room bottled water and in-room coffee are donated to the El Cid Foundation, a non-profit organization)
Amenities
Lobby
Lobby Bar
Lobby Bar
Main Pool
Pool Aerial
Swim-up Bar
Pool
Pool at night
Marina
Exterior
Spa Entrance
Spa
Fitness Centre
Restaurant
Location
Reviews
TripAdvisor Traveler Rating
Great if you don't require a quality internet.
Paul W on Dec 11, 2025
First staying at any El Cid. First time staying at an all inclusive. We were a bit apprehensive of all inclusive, but the ability to dine at the other 8 locations throughout Mazatlan gave us variety in both cuisine and presentation , (menu or buffet). The foo was quite good at the marina with other locations a little less tasty, but overall I'd rate it a solid 4 out of 5. The room was big with a nice view of the marina...4.5 The staff was excellent except for Carlos at the front desk, He was as unfriending as possible. Exclude him, the service was a 5. Pools were very good with one heated which was nice. No real jacuzzi, but nice hot tub. 4.5 Now the real killer was the wi-fi. The basic service which wa $30 US for 5 days..just barely adequate for texting, but scrolling the Internet or WiFi calling, not good. Upgraded to Wi-Fi plus for $60 for three days. Terrible. Dropped ever 20-15 minutes and slower than the slow service. Overall, great place except for the extremely slow WiFi and Carlos. I needed a moderate quality internet for work, so would not go back if I had work to do. This my overall rating.
Atrocious Customer Service
Lori T on Dec 09, 2025
ABSOLUTELY ATROCIOUS SERVICE!!! I don’t know if travelling solo has made me invisible at this resort but I paid my all inclusive fees no differently than anyone else. Tonight I waited over an hour for a glass of wine at dinner & eventually left without giving a tip (which I never, ever do) as I was soooooo disgusted. Earlier in the day there were about 6-8 waiters standing at the pool bar. Not serving customers for a good hour at lunch time. Like that’s a good use of time & in the best interest of customer service. Many others also observed this & commented. Be very careful before you choose to go all inclusive. All inclusive of nothing is nothing.
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