El Cid Marina Beach Hotel reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

5510 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Nice stay

caesar84 on Jun 10, 2024

Beautiful pools , beach a bit away from common grounds might come back. Rooms need to be updated with usb connections.

TripAdvisor users rated this property 5 out of 5

Our 2nd Home

garybE520TK (Vancouver, Canada) on Apr 30, 2024

We just returned from a 2 month stay at El Cid Marina. This has been an annual event for the past 8 years and this year topped them all. A beautiful resort, great food and amazing staff. It was tremendously sad getting into the airport transport this year, it felt like we were leaving family behind. Alejandra, in the elite lounge is the epitome of kindness, courtesy and professionalism. While the entire front counter staff are above grade, in particular Alyn and Carlos were a joy to see every day, and made sure our every need was met. Octavio the Gym general is so friendly and knowledgeable, Angel welcomed me to his pub and made sure everything was set for my martini. The entire dining room staff go out of their way to make you feel welcome and at home. At the Iguana pool, Jamie (Hi Me) and Ricardo put on miles making sure everyone had whatever they needed. We have an abundance of options for our travel time, but if you're looking for a truly tremendous experience, we'll see you at El Cid Marina in January '25.

TripAdvisor users rated this property 5 out of 5

Best vacation ever

Jeff F (London, Canada) on Apr 27, 2024

Absolutely the best vacation place I’ve ever been too. The luxurious and spacious rooms. The tons of restaurants. The shuttles to other locations. Watching the haul of fish come in and the pelicans being fed. The bed actually had more than two pillows. Yolanda and Manuel in LeMarina made every meal a delight. Antonio for pizza night down on the patio. Emilia for making sure all of our bookings were correct. Dante down at the pool playing fun games. I did one week. Next year it will be two. Thanks for the most amazing vacation ever.

TripAdvisor users rated this property 5 out of 5

El Cid Marina Mazatlan

Denise F (Conception Bay South, Canada) on Apr 23, 2024

The staff in every department are outstanding and never pass up the opportunity to go the extra mile! Under Armando's leadership, sales staff (Emilia, Rui, Susana, Rosario), Front desk (day and night shifts) Elite Room under the leadership of Alejandra. The Bell boys are always ready to lend a helping hand. The staff at La Marina Restaurant (Jose Luis, Manuel, Jorge, Daniel, Hugo), the entertainment staff at the pool with Dante! The groundskeepers that have a smile and a buenos dias every day! The Terraza with the great live entertainment and of course Antonio! And last but not least Geovanni from room service! Always a happy smile and a good morning! El Cid Marina Beach Hotel is our home away from home! We wouldn't trade it for the world!

TripAdvisor users rated this property 4 out of 5

First time

FRED H (Burnaby, Canada) on Apr 23, 2024

Except food in Japanese restaurant, all others were excellent and huge portions. Philadelphia cream cheese in sushi rolls don't work for us. Daniel and Luis are the best waiters. Vanese, the lady does the eggs and omellete, worked hard every morning and with a smile. Carmen and Ana took good care of us. We attended "the leisure club" presentation, but found the presenter was kind of rude. He walked in the room and never introduced himself to us or made eye contact with us. There were only 3 of us. We overheard his name when he introduced himself to the other attendee. The presentation was supposed to be an hour and it lasted more than 90 mins. The other attendee left after 55 mins. But that didn't ruin our stay in El Cid. We shall be back.

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