TripAdvisor Traveler Rating

We were put in this resort after our flight was cancelled April 21/24. I’m so glad it was only 1 night. After checking in, we were told we would receive towels etc. we finally received towels 30 minutes prior to the bus arriving the following day. The food was under par. The buffet choices was not great. I am not a picky traveller but this was beyond accommodating.

This place is an unmitigated disaster in every conceivable way. It is utterly disgusting, unkept and old. The hallways in the main building look like that of section 8 housing or some rundown tenement building with giant stains all over the rugs. The front desk staff is unfriendly and seems to be generally annoyed that they’re even there. The staff routinely gives you wrong directions to locations around the property and just tells you to go ask someone else. The food is virtually un edible. This all inclusive includes jerk pork that’s so dried out. It should be called pork jerky. The overall food product is somewhere slightly above dog food, and slightly below American fast food. And, forget about any of your room category bookings, they don’t guarantee anything. Everything is by request only apparently. so the pool room with the king bed turned in to a terrible room at the end of a long disgusting stained hallway that looked like something out of a tenement version of The Shining with no balcony and if you of air conditioning units and a parking lot. I would literally give this property negative stars if Tripadvisor made that rating available. You would have to pay me handsomely to stay at this property again.

We stayed here for one night on our way to Negril and then back again for a night on our way home to Canada. The rooms are very dated and smelly. The bathrooms are horrible, old tubs with very little water pressure. The rooms we were given were located in very noisy areas and we did not sleep well, the beds are also rock hard with one sheet given to you to cover yourself. The AC was not working at first but then it was freezing! The carpets in the lobby and up the stairs and hallways are stained and old and smelly. This place has so much potential and needs a 100 % renovation. The food is not bad, some of it is too spicy for my liking, the staff are quite friendly. The beach area is nice, very small. We wont stay here again. You get what you pay for!

We had an amazing time at Sea Garden. Resort is small and cozy. I do like the proximity to everything, airport is 5 min. drive; beach, pool, restaurant - everything is close by. We stayed at Sandals, Negril for our honeymoon and honestly I prefer Sea Garden. First of all the price is very reasonable and this hotel has it's charm, feels like you moved in with Jamaican family and they take good care of you. Our room at Sandals was smaller than this one. The Beach - is absolutely beautiful, maybe a bit small, but it has quite a few little pockets that you can find your privacy. Main restaurant - went there for breakfast and dinner. Tried lunch once, but it did feel like they had a lot of leftovers from supper. Beach Grill - had our lunch there most of times. Cheeseburgers, fries, hotdogs were really good. Jerk chicken/pork - this starts around 1PM, worth waiting for, very tasty. Red Stripe beer, Spanish wines, cocktails with local rum/vodka are so good! Pool deli - tried pizza, wraps and of course Jamaican patties - the best we've ever tried (they have beef/chicken/veggie - all good). Breakfast - omelet station is a feature of the resort. You need to try. They also have freshly baked mini croissants, mini muffins, oat or cornmeal porridge every morning. Dinner - don't expect North American food. There will be no grilled steak there. But the variety is great. Even my 14 yo daughter who is a somewhat picky eater always found something to eat. Salads, fruits - here I wish there was more choices. The rest was more than enough. On Holy (Easter) Friday they even had roasted turkey. Beach / Night entertainment - enjoyed both. Some cons: TV didn't work for 3 days, cable was out in the whole resort. One day we had very low water pressure in our shower. On Friday night some locals were partying until 2 am, and the music was so loud. Sometimes service was a bit slow, but again, we're there, not here.. need to remember to take down a notch. Please tip, those people do work hard:) We will definitely be back!

Very loud, noise from construction and car a motor cycle. Safe are not use able in room!!! They can’t find keys. Very old building to be desired!!! Lock on windows and doors not great. People an servicer are friendly. Beach very small. Food ok nothing to write about. I travel affair a bit and definitely would not make this my first choice.