TripAdvisor Traveler Rating

So far so good we enjoyed our stay but Miss Claudia at the front desk is fantastic a good worker she is forkeeps her smile service is exceptional work is First class lady and we love her the food was good and resort wonderful thank u again claudia I will definately return

Hard beds, food just ok, great service though, didn’t give towels or bed comforters. Would return if there was no other option. Drinks were ok and bottomless. Great entertainment every night DJ caramel was great and funny. Love the music and atmosphere. Not all bad but not all good, booked double bed and was given a king

The beach was wonderful. I loved how shallow and calm it was which enabled this non-swimmer to go out quite far. It wasn't too busy that you couldn't find a place to spend the day. They have a couple different areas of beach too. Our room was good (tower poolview) - a/c was working very well to the point that we had to turn it off quite often or freeze ourselves out lol. We did ask for a blanket as they did not have one in the room. Don't expect a steady stream of hot water in the shower but it does work. The staff were mostly very friendly and welcoming. The food - um that's a tough one. We found that the choices at each meal were the same - same breakfast offerings, same lunch offerings and same dinner offerings. We managed to find enough to eat but it could be so much better. Also they don't really have a "snackbar". Having access to snack type foods can be very important for those with medical issues i.e. diabetes. We did the Italian twice (quite nice) and paid for the seafood (Chatham) once and it was good too. Don't expect foodie quality and you'll be ok. It was a great vacation and we did a lot of relaxing which is as it should be.

This hotel gets some bits right and others really wrong. First time in Montego Bay and was disappointed by the place. Everyone wants dollars and lots of them. The hotel is very nicely presented, old colonial style and very clean. The staff are generally very friendly and work hard. The beach is beautiful and sea really clear. The bad bit. The food in the main restaurant is awful. Everything massively over cooked and generally inedible. Breakfast is either curry or liver, very little other choice. When the omelette man appears he makes a great omelette, pretty much the only edible thing to emerge. The beach bar do nice burgers and chicken but, alas close at 1730hrs, so no evening alternative. The Italian which you get 1 visit per trip was pretty good. I would not return but only because of the food.

Not sure if I would stay here again as the hotel is very outdated. Probably best suited for age 65+ My room had no USB phone charges and only 4 outlet plugs. The food was ok. The one thing I can say is that the staff was very pleasant. My daughter got ill and Nurse Maria came to our room to administer care to her (thank you again). There was also our waitress who brought some ginger tea for her and seltzer water. The night time entertainment was good.