Overview
For 90 years, Fairmont Le Château Montebello has been known for its rustic charm, unique architecture and beautiful natural surroundings. Described as the true Canadian experience, the world’s largest log cabin is a welcoming resort destination with more than 40 unique activities and experiences available on-site.
Check in
4:00 p.m.
Check out
12:00 p.m.
Rooms
210
Inclusions
Rooms
- 2 double beds
- Garden view or Resort view
- No more than 4 guests in the room
- 2 double beds
- Garden view or Resort view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- Units are individually decorated and may vary by unit
- Bathrobes
- Coffee maker
- Crib (on request, $)
- Hair dryer
- Iron/Ironing board
- Mini-fridge
- Phone
- Rollaway bed (on request, $)
- Room service ($)
- Safe
- TV
Amenities
Bar
Cabanas
Event hall
Dining hall
Gardens
Golf Club terrace
Golf
Lobby
Marina
Meeting room
Outdoor BBQ
Outdoor pool
Pool
Spa lounge
Spa
Wedding
Exterior
Exterior
Gardens
Terrace
Location
Reviews
TripAdvisor Traveler Rating
Château Montebello: come for the history, stay because no one can tell you what’s open.
Canada_Brit15 (Ottawa, Canada) on Nov 07, 2025
We booked a “rustic” room on the Papineau 400 level — which apparently means rusted, not rustic. The carpet hadn’t changed in over 30 years (we have photos from 30 years ago), now featuring bumps and pulls as if it were trying to form its own mountain range. The shower curtain had seen… things. Iron stains, mystery markings, and hair from what I can only assume were former guests who left a part of themselves behind. The toilet seat had clearly been through several administrations. When we checked out and mentioned the issues, the front desk shrugged with the enthusiasm of a wet log. The confusion didn’t stop there. We tried booking activities — told “no reservations needed,” then arrived and were told the opposite. We were promised curling every day, but apparently that meant only during mysterious “specific times” no one could define. Luckily, we managed to sneak in one day. The gym and squash courts were closed for construction — something that might have been worth mentioning before check-in, or at least in an email or by front desk staff. Meanwhile, contractors were wandering freely, leaving doors propped open in winter temperatures so the pool area could double as an unadvertised ice bath. The change rooms had mirrors hanging off the walls and an overall aesthetic best described as rough bar night chic. The concierge line might connect to another dimension, because it never gets answered, and the in-room phone seems to be for decoration only. Staff on-site had no idea what was open, when, or why. No activity board, no information, no in-room booklet — no clue, literally. Every question turned into a guessing game: • What time does the lobby bar open? Unknown. • Are activities running? Possibly. • Can you get a drink? Only if you’re in the right place at the right moment. The building itself is stunning and the setting is gorgeous — but the experience felt like Clue: The Resort Edition. Who’s serving dinner? Where’s the curling? Why is the pool freezing? Nobody knows, and management doesn’t seem to care. Then came the kicker — a charming, utterly coothless letter from management informing guests that the power might be cut off and that we could “purchase coffee” if our in-room machines didn’t work. Nothing says “luxury resort” quite like being told to buy your own caffeine while the hydro’s out. It’s not as if they own, say, multiple canteens and banquet halls designed for hosting events or anything. Even a few simple fixes — a touch of paint here, a bit more foam in the lobby cushions, and some actual communication — would go a long way. Would I stay again? Only if they start marketing it as a live-action mystery retreat.
Amazing and unique experience
584shelaghm (Halifax, Canada) on Oct 29, 2025
Outstanding experience from start to finish. Beautiful resort with a focus on the gorgeous Quebec region on the Ottawa river. We had a lovely King room with a view of the river, spacious and super comfy we spent 3 nights here and did not want to go home. Shout out to Nathalie on reception, what a gem!! There is nothing like this vast log cabin with it's beautiful vaulted ceiling and enormous fireplace. Pictures do not do this place justice - so much history and unique architecture. Their sweet lobby dog Victor likes to cuddle and everyone working here are fantastic, you can tell they are a happy team. We were disappointed there was only 1 restaurant open during our 3 night stay but the dinner was truly remarkable (separate review for Chantignoles restaurant) and the enormous swimming pool and hot tub was a treat after our very long drive. Beautiful grounds, would love to come back in the summer and location is an easy walk into Montebello town for any supplies. Loved this place so much, if you are asking if it's worth the spend, trust me - it is and you won't regret it!
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.
