Homewood Suites by Hilton Anaheim Resort/Convention Center reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.7
  • Location 4.8
  • Rooms 4.7
  • Service 4.7
  • Value 4.5

2360 TripAdvisor reviews

TripAdvisor users rated this property 2 out of 5

Closet suspiciously locked and noises appear to originate from there

Ai N on Aug 24, 2025

Although security is not a top concern, this is an excellent spot to stay. It's a secure section of the hotel rows at Disneyland. However, I had a security problem in my room, and without providing more information, I don't think it was taken seriously. The hotel personnel maintains that the closet in the bathroom is accesible, but nobody has been able to unlock it, and due to the noises coming from the closet ...I will state that it appears suspicious. Staff insists it's a plain closet but no one could open it.

TripAdvisor users rated this property 5 out of 5

Excellence in Customer Service

mara m (Nogales, Arizona) on Aug 11, 2025

Kimberly and Ethan were amazing. From the welcome speech to helping us arrange renting electric wheelchairs for my parents, they were prompt to provide suggestions and made sure all our questions were answered.Adriana was texting us every day to make sure our stay was great.

TripAdvisor users rated this property 5 out of 5

Family of five (with older kids) Disneyland four night stay

Angela C on Jul 13, 2025

We decided to break up our vacation from Hawaii with a stop in Disneyland before traveling all the way back to Illinois. I booked this hotel through a Costco package, and I selected it for the proximity to the parks, free breakfast and variety of activities on site to keep my older kids busy (pool, arcade, mini golf course and basketball court). Also, with a family of five (with kids ages 18, 16, and 11), we need the extra space. Upon arrival, we were greeted cheerfully by Jeovanni at the front desk. Our experience with him was stellar- he went above and beyond by making conversation with each one of us, and he even remembered us every other time he saw us afterward! He was super accommodating with helping me navigate my Hilton Honors points, making sure we weren't charged for parking, and ensuring that we had all the extra towels, keys, and bedding that we needed. Breakfast was your typical waffles, eggs, sausage, bagels/muffins/toast, oatmeal, fruit, cereal offerings, but I was impressed with the overnight oats and chia pudding that they had as well! Also, there was hot coffee (regular and decaf with all the fixings) available 24-7 in the lobby! That is a big plus in my book! I also utilized the fitness center a couple of times and had it all to myself! Additionally, getting to the parks was a BREEZE! We are used to being on a bus for at least 30-45 minutes and navigating through seas of people in the blazing heat since we are frequent WDW visitors. Not here! The Toy Story parking lot for the parks is located directly behind the hotel, and you take the bus a short 5-8 minutes to get to the parks. Easy peasy! The only slightly negative thing I can say about our stay is that the room seemed a bit dated (though clean) and it was annoying to not have a divider between the sink/get-ready area outside of the bathroom and the main bedroom. Honestly though, the best part about this hotel is the staff! Like I mentioned before, Jeovanni was amazing, but every single staff member that we came into contact with was super friendly and accommodating with a smile! The breakfast staff kept up the availability of all breakfast foods until the very end, and that area was always brimming with people (but we were never out of fresh, hot food). It is obvious that the staff takes pride in this hotel, and we appreciated the cleanliness, friendliness and affordability of it all!

TripAdvisor users rated this property 5 out of 5

Magical hotel!

Rebecca C on Jun 27, 2025

I got to see disney fireworks from my room Big room They provide sink, microwave and fridge Bathroom all clean, with amenities and box Location close to disney Breakfast included It's a bit pricy but well, it is worth it!

TripAdvisor users rated this property 5 out of 5

Wonderful family friendly hotel!

Pioneer47950729187 on May 31, 2025

Last time we stayed here was 2017. Was nice then but this time was amazing!! This time time it has been completely renovated with new ideas like a king bed with a set of bunkbeds and a trundle including a queen sofa bed. It was so nice and so comfortable!! AND... Best part is the beds were super comfy!! Slept all night through with no problem! Ànd we all know how important that is, right? Also, just behind the hotel within a 5 min walk is the Toy Story parking lot to catch a free bus to Disneyland!! This will now be my new go to hotel for this area! William, at the front desk was ao helpful and kind, thanks again William. Also, Jeovanni for a fast and easy check in. I also want to thank all the staff that work there. Every time we needed something they brought it up with a ??. So grateful to everyone!!

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