TripAdvisor Traveler Rating

The Homewood Suites by Hilton was conveniently located to the Anaheim Convention Center. The front desk team was welcoming and helpful with directions to local dining establishments. The rooms were clean and comfortable and very well equipped as a true home away from home. Breakfast each morning was hot and fresh.

Our family loves it here. The room is clean and spacious the beds are comfortable and the walk to the Toy Story parking lot (where you grab the bus) is about a 5 minute walk. All of this makes it a great location. What makes it the perfect location though is William. There are so many hotels to choose from when you are visiting Disneyland but we love it here because of William. Our first stay we met him and he helped us with a credit card fraud situation that happened on our road trip. Disney Magic outside of Disney property … all with a calming smile while I wanted to just throw in the towel. Months later when we had another trip planned that was not Disney we decided to still book this location and deal with the bad LA traffic because we had such an amazing experience our first time. It was so nice to arrive for check in and have William there to greet us, even remembering who we were. Once again the room was spotless and breakfast was good and the customers service is simply the best of the best. Thank you William for always having a smile…Hilton is very lucky to have you!!

We have stayed at Homewood Suites Anaheim four times and we always have a great experience. Recently I had a pack of 40 bottled waters delivered to the hotel but we were staying on the second floor. I asked the front desk if they could store them in the back for me when my husband returns later, but a really nice employee named Kevin offered to take them up to our room for us. Excellent customer service at this hotel.

All of the employees were amazing! Front Desk, housekeeping, maintenance, food service. They were kind, calm, and helpful. I found myself repeatedly going up to the front desk to say how wonderful my stay was

PROS: Reasonably priced hotel that includes breakfast and in-suite kitchen. Close to Toy Story parking lot where you can catch a shuttle bus to the main gate at the theme park. CONS: First level back door locks don’t work so anyone can get into the hotel. No elevator security. It was difficult to get our room serviced even when we made requests in the morning. We ended up leaving our towels and trash outside the door so it could be removed. There are closer suite hotels to the Downtown Disney park entrance (Springhill Suites, Residence Inn and Desert Palms Inn and Suites). Parking is $40/day.