This was a great first impression and excellent departure. I met Tiara and Aislinn at the front desk. Tiara was able to get a room upon my request perfectly as I was staying for a conference and needed tranquility. Aislinn was very attentive as I needed help departing as my room card expired and she waited for for me to pull up and exit with no extra charge. I would definitely stay here again! I would recommend this experience and hotel. They even have 2 complimentary waters for your room and a guest reception on Wednesday evenings as a perk!
Amazing Customer Service, clean, awesome for families
Nov 23, 2022
The staff went above and beyond to accommodate my family when my wife had to go to the ER on the last day of our stay, all during the busy Thanksgiving week. While we were waiting for her medical answers, I made 2 separate reservations which they were able to mend together and keep us in the same room. That was a huge stress relief. On top of that the front desk asked me daily how my wife was doing, and you could tell there was sincerity behind the questions.
The location is a huge plus. We just went next door to the Toy Story parking lot and caught the disney bus (for free) to the park. In fact they do the security check at the bus station so no need to go through security once you are dropped off at the park.
This was on top of a very clean hotel, with an awesome breakfast spread, a huge hotel pool and a good size hot tub as well. The basketball courts, mini golf area, the 3 grills for guest usage, and the fire pit outside were nice touches as well. We will be returning next year. The only downside was only 2 washing machines for the entirety of the hotel, small first world problem for sure.
Nice place. Nicer staff.
Nov 17, 2022
The facility is nice and clean with a lot of amenities. I really wan to point out that the staff is incredibly helpful. A special shout out to Amanda and Tiara for going out of their way to help. Give those women a raise for making my life a little easier.
Clean, friendly staff and great for families
Nov 16, 2022
Perfect stay. Clean rooms/lobby, friendly staff, great location & reasonable price.
Checked in for 3 nights for a family vacation to Disney.
Location: close enough to Disney to be convenient, but not close enough to be high traffic and noisy. We parked our car in the secure lot with no worries and walked 5-10 next door to the Disney parking lot to take the shuttle into Disney.
Amenities: very clean and never saw a mess, even after a herd of breakfast people. Breakfast is included (eggs, waffles, bacon/sausage, cereal, hot cereal, yogurt, fruits, toasts, and juices/coffees) parking is $28 a night with taxes/fees, small arcade, pool, kiddie pool, jacuzzi, basketball court and small mini golf area. Staff was very nice and attentive.
Room: Family suite was perfect-King bed, bunk beds and a roll out trundle. There was a fridge, microwave, sink and 1 burner stove. Love the door to separate the areas so late sleepers or kids napping have a quiet space.
Only con -couch not very full/comfy and definitely not a nap area. King bed is huge, but lumpy and needed to be replaced.
Will be my new go to place to stay when I’m in the area.
Family trip to disneyland
Nov 11, 2022
This trip was fantastic. The pool and hot tub were clean and well stocked.
When we got locked out of our room we were quickly moved and comped our parking for our troubles. Also it was walking distance to disney buses which was great
Only issue was breakfast. My entire family wasn't a big fan of it, but it was hot and ready to go. Especially on a big disney day.
Would definitely recommend this place.