Overview
Check out the fireworks from the outside corridor of the second floor balcony. Skip over to the park, the location of this property makes it a popular place to stay, adjacent from the Pedestrian Walkway. Enjoy complimentary refreshments daily and it's convenient location to other local area attractions.
Check in
4 p.m.
Check out
11 a.m.
Rooms
197
Inclusions
Rooms
- 2 queen beds
- No more than 4 guests in the room
- 2 queen beds
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Microwave
- Mini fridge
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Iron/Ironing board
- Safe
Amenities
Patio
Exterior
Pool
Lobby seating
Check-in area
Lobby
Location
Reviews
TripAdvisor Traveler Rating
My family is covered in bug bites
Teresa G on Jan 10, 2025
I had an extremely unpleasant stay at Tropicana. After my first night, I woke up itching on my back, and my children had itchy legs. We assumed it was from the LA water and dealt with it. Turns out we had been completely attacked by bugs of some type. Once we realized they were bug bites, we were on the trip home already. I immediately called Tropicana and brought this to the staff’s attention, hoping they would address the issue with urgency and care. Unfortunately, their response was dismissive, offering no apology or effort to make the situation right. It was clear they didn’t prioritize guest comfort or cleanliness. The lack of empathy and action was shocking, and it made my experience with them disappointing and stressful. I wouldn’t recommend this hotel to anyone and strongly urge management to address their pest control and customer service issues. I didn’t want to have to write this review, and have tried for the last week to give the hotel management the opportunity to make it right, but they couldn’t even call me back and it took them 4 days and 2 emails to get a short response lacking apology or empathy. A week later, I am still suffering from the bug bites that my doctor assumes are from a type of flea or bed bug. The hotel claims their staff didn’t find any bed bugs, I would have hoped they would have used a professional pest company to inspect and treat but they did not. So beware…we paid $2400 and may have brought these pests home with us and Tropicana could not care less.
The worst
Mpionke1 (Seattle, Washington) on Dec 21, 2024
This was a cheap place with the worst service ! I’m not impressed with how they nickel and dime you to stay here. They put up new wall paper and called it new! My wife was very ill and they didn’t seem to want to accommodate for that. It was a really sad December, and all this hotel wanted to do is keep our money. The narrative is its policy. The hotel guess service didn’t care and felt entitled to.
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