Drury Plaza Hotel Orlando reviews

TripAdvisor Traveler Rating

5.0 Excellent

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

226 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Wonderful hotel!

Tiffany S on Apr 06, 2024

Loved everything about this hotel. We really enjoyed the free shuttle to the Disney World parks. Kids loved the pool and husband loved the drink service at the pool! Having the free breakfast buffet in the morning was very convenient . We definitely recommend staying here.

TripAdvisor users rated this property 5 out of 5

Great experience- very family friendly!

K7655KYannw (Marietta, Georgia) on Apr 04, 2024

Staff was very helpful and friendly. Hotel was very clean. Conveniently located to all Disney parks. Nice perks like free breakfast, happy hour and shuttle service to/from parks. It was very easy to get comfortable and relax. We actually wish we had more time to spend at the hotel.

TripAdvisor users rated this property 5 out of 5

WONDERFUL :))))))))))))))))))))))

Meander62380325668 on Apr 02, 2024

Great hotel chain!! They do it best!! Disney Springs location is better than Universal Location. Great free breakfast (tons of food choices, drinks-6-10am), dinner (kickback 5:30-7:30pm) and 3 free alcohol drinks every evening per adult! You can save by eating at Drury the free meals they provide. Will go back!

TripAdvisor users rated this property 3 out of 5

Good hotel but not great

SashaRutski (Swansea, United Kingdom) on Apr 02, 2024

We were allocated a room on the 15th floor of the Cypress tower, the room had an unpleasant smell of popcorn every afternoon/evening. The rooms were very well equipped if a little bland, the wardrobe was tiny so not very good for a 2 week holiday. The 5.30pm kickback was like a school canteen, full of unruly children & unappetising food, in theory the kickback is a great idea but in practice it’s far from ideal, breakfast is also frantic and the food was not very good. It’s great for families with small children but not for a couple of discerning adults, maybe the 5.30pm drinks could have been taken somewhere other than the canteen? Things got worse in our second week as the hotel filled up with large groups of teenagers on spring break trips, the pool was full of unsupervised kids throwing balls around and jumping in & out of the hot tub. The best thing about the hotel were the shuttle buses, they were really good, on time & efficient with friendly drivers. The rooms were not serviced until late afternoon every day which was very inconvenient, when this was queried at reception we were told in no uncertain terms that they can clean up to 8pm as they have a lot of rooms to clean, deal with it! It was a 15-20 minute walk to Disney Springs along a good pavement, the location of the hotel is pretty good but I wouldn’t revisit due to the reasons listed above.

TripAdvisor users rated this property 3 out of 5


Patty Y on Mar 31, 2024

Fire alarm went off one night and didn’t know how we was gonna get her downstairs on a scooter think the handicapped room should be lower floors and shower was very narrow to get her in. Not sure if she was placed on that floor because no handicapped rooms was available

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