Active Advisories
After purchasing a ticket, the guest should visit www.StartYourDisneyExperience.com to create a profile (if you do not already have a profile), and, using the confirmation number that WestJet Vacations will provide, link the ticket to the profile and then make park reservations.
Overview
Guests can escape to their own South Seas hideaway with tropical gardens, lavish luaus and gentle waves lapping against the sandy shores. Friendly people, fun, laughter and good cheer reflect the enchanting customs and culture of the islands. Torch-lit walkways, a cascading indoor waterfall and the soothing sound of distant drums beckon with the imagery of paradise found. Aloha.
Resort type: Deluxe
Check in
3 p.m.
Check out
11 a.m.
Rooms
864
Inclusions
- Guests MagicBand or Card allows guests to charge purchases to their room and purchases can be delivered directly to their room.
- Any guest celebrating a special occasion while staying at any Walt Disney World Resort hotel may request to receive a Disney Character voicemail message on their in-room phone. Occasions for Character calls can include birthdays, romantic celebrations or any other special event.
- All Disney resort transportation is included within the grounds, including motor coach, ferry, and tram.
- Extended Theme Park hours, known as Extra Magic hours
Rooms
- 1 king bed, or 2 queen beds
- Views of Garden or Quiet Pool
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Views of Garden or Quiet Pool
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Ceiling fan
- Smoke-free
- Microwave(on request)
- A/C
- Alarm clock
- Coffee maker
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Room service
- Safe
- TV
- Pack 'n Play playard available upon request
- Fridges can be provided on a request basis only and will be based on need priority
Amenities
Lobby
Kona Café
Ohana Restaurant
Disney's Spirit of Aloha
Exterior View
The Walt Disney World Monorail
Location
Reviews
TripAdvisor Traveler Rating
Not the Experience I Was Hoping For - Water View of a Tree
FromAlaska (Juneau, Alaska) on Dec 09, 2025
I had a very high level of anticipation for my 4 night stay at the Polynesian Resort. I was taking my sister on a trip to Disney to celebrate her anniversary for 13 years of being cancer free. I booked a water view room almost a year in advance. I was VERY excited to stay at a Disney Deluxe resort. My sister and I arrived about noon from another resort. Since my sister was in a scooter we took a bus to the TTC and walked/scooted. We checked in and waited until about 4:30 for our room. It was a ground floor room facing the Oasis pool but really had a view of a tree. I went back to our previous resort to get our bags thinking I would be helped by bell services when I arrived (I took a Lyft). It was torrentially raining when I arrived only to be met with “well, we’re really short on carts so let me see if I can find a friend to help me get a cart” and was left at the curb to unload 2 people’s worth of bags with my Lyft driver (who was actually super helpful). I paid $1,000/night for this Deluxe experience to unload my own bags and have a “water view” of a tree (I did receive a $100 resort credit for the luggage fiasco). Would I stay here again? No. Would I pay the extra for a water view? No - not knowing my water view would be the view I got. I had a great time with my sister, but the special treat of staying at the Polynesian turned out to be anything but.
Unreasonable parking situation
MJMBLM (Columbia, South Carolina) on Nov 08, 2025
I didn’t actually stay at the resort but went there for breakfast. When I arrived at 7 am, the officer at the gate to their parking lot refused me entry when I told him I didn’t have a breakfast reservation, but would be a walk up when they opened at 7:30. I was made to leave, and had to pay $35.00 to park with thousands of other cars at the main Magic Kingdom parking lot, then walk to the resort for breakfast. (I know, I should have just eaten elsewhere). As I walked up to the resort I saw that easily half of the parking spots there were empty. With the restaurant open to everyone, whether a resort guest or not, I shouldn’t have had to find expensive parking elsewhere. Very unreasonable.
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