Active Advisories
After purchasing a ticket, the guest should visit www.StartYourDisneyExperience.com to create a profile (if you do not already have a profile), and, using the confirmation number that WestJet Vacations will provide, link the ticket to the profile and then make park reservations.
Overview
Guests can escape to their own South Seas hideaway with tropical gardens, lavish luaus and gentle waves lapping against the sandy shores. Friendly people, fun, laughter and good cheer reflect the enchanting customs and culture of the islands. Torch-lit walkways, a cascading indoor waterfall and the soothing sound of distant drums beckon with the imagery of paradise found. Aloha.
Resort type: Deluxe
Check in
3 p.m.
Check out
11 a.m.
Rooms
864
Inclusions
- Guests MagicBand or Card allows guests to charge purchases to their room and purchases can be delivered directly to their room.
- Any guest celebrating a special occasion while staying at any Walt Disney World Resort hotel may request to receive a Disney Character voicemail message on their in-room phone. Occasions for Character calls can include birthdays, romantic celebrations or any other special event.
- All Disney resort transportation is included within the grounds, including motor coach, ferry, and tram.
- Extended Theme Park hours, known as Extra Magic hours
Rooms
- 1 king bed, or 2 queen beds
- Views of Garden or Quiet Pool
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Views of Garden or Quiet Pool
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Ceiling fan
- Smoke-free
- Microwave(on request)
- A/C
- Alarm clock
- Coffee maker
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Room service
- Safe
- TV
- Pack 'n Play playard available upon request
- Fridges can be provided on a request basis only and will be based on need priority
Amenities
Lobby
Kona Café
Ohana Restaurant
Disney's Spirit of Aloha
Exterior View
The Walt Disney World Monorail
Location
Reviews
TripAdvisor Traveler Rating
Don’t stay on a lower floor! !
NKC73 (Bedminster, New Jersey) on Jan 17, 2025
We were really looking forward to celebrating my granddaughter’s birthday at Disney, and I specifically chose the Polynesian Resort for its prime location and status as a deluxe hotel. However, our experience did not meet our expectations, especially given the premium price. When we arrived, we were told our room wouldn’t be ready until after 3 p.m., which was frustrating as we had plans for later in the day. I also found it disappointing that there was no greeting upon arrival, and we had to search for someone to assist us. A staff member, who was sitting and chatting with others, had leis available for guests, but we had to wait quite some time before my granddaughter could receive hers. As for the room itself, the noise was unbearable. We were consistently woken up at 5 a.m. by loud stomping and disruptions, which continued into the night. The noise wasn’t just limited to the morning—at night, the sounds of running footsteps, doors slamming, and even loud conversations from the room above us persisted well into the evening. We could hear every flush of the toilet, and during one shower, I overheard the guests next door discussing personal family issues. It felt like we were staying in a poorly soundproofed motel, rather than a deluxe resort. The constant noise left us exhausted, especially after long days at the parks. Given the price we paid (over $9,000 for 4 nights, 4 adults, 1 toddler, and 2 rooms), this level of discomfort was unacceptable. In terms of dining, we were disappointed with the quality of food at the sit-down restaurant. The sushi was comparable to supermarket-quality, and the sandwich we ordered was unappetizing. We left most of our food uneaten. The one bright spot was 'Ohana'—the food was good, and our waitress was delightful. Transportation was generally easy, but not as efficient as other resorts I’ve stayed at. Overall, I’d recommend considering a moderate hotel for a more pleasant experience. The constant noise—both day and night—along with the lack of hospitality and subpar dining, made the stay far less enjoyable than we had hoped. As I’m writing this, we’ve been up since 5 a.m. listening to the guests above us running around, flushing toilets, and having loud arguments. It honestly feels more like a motel than a luxury resort.
So happy we stayed.
elimaries1 (Buffalo, New York) on Jan 09, 2025
For years my family has passed through this resort. For years I thought, I hated it. It was always so busy. It didn't matter the time of year, there were people everywhere. And then my family finally had the opportunity to stay here, at one of the busiest times of year and fell in love. Rooms are a good size for a family of 5. Quick service was great. Cast members fantastic! I took back all my negative feelings and can't wait to stay again!
Vacation Offers
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Canadian residents receive limited-time savings on 4+ Day Walt Disney World Theme Park tickets. Plus, enjoy hotel savings at select Disney resorts in Orlando, Florida.
Orlando, Walt Disney World Resort in Florida
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