The Fives Oceanfront Puerto Morelos reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

673 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

The Fives and Puerto have it going on!!! ??????

E7663JBpauls (Toronto, Canada) on Feb 07, 2025

with a more detail review of this glorious hotel experience shortly ,I will just leave a few key points on why this is must vacation spot ! - 20-25 min drive from Cancun airport - boutique hotel (under 100 rooms), -NO BUFFETS!! - too many to mention that make you feel like family that work at the hotel(Tasha will be detailing this in her review) - Puerto Morelos is small beautiful/safe fishing town - 10 minute walk from hotel to amazing local food and fun!! Rooms: 5/5 | Service: 5/5 | Location: 5/5

TripAdvisor users rated this property 1 out of 5

Never again, should be closed down

Getaway31597112993 on Feb 02, 2025

Avoid at all cost. The horrible noise they call music is extremely loud, especially of there is a wedding. The food is simply no good and extremely expensive. The place is not clean, and considering it is pretty new it looks old. My partner is in touch with Mexican and American authorities to file charges of fraud. We are also sueing our touroperator for fraud, as they gave false info

TripAdvisor users rated this property 5 out of 5

High Praise for The Fives

maumann (Eau Claire, Wisconsin) on Jan 24, 2025

We just spent a most enjoyable two weeks at The Fives Oceanfront in Puerto Morelos. Amazing service and super comfortable suite. Impeccably maintained property with accommodating staff who tend to your every need. Would highly recommend and we are already thinking about our next stay.

TripAdvisor users rated this property 5 out of 5

Super fun activities with Gustavo

franaround (Cambridge, Massachusetts) on Jan 23, 2025

Pleasant property with huge, well appointed rooms and fabulous bathrooms! Easy walk into town to try different restaurants, bars and cafés and to shop (we did not choose the all inclusive option). A long, walkable beach with vendors who were not aggressive. Easy to get a massage on the beach and surprisingly terrific. The secret of this place if you like activities is Gustavo, a one-man band who teaches yoga, pilates, art classes making bracelets, wall-hanging and painted frames, leads bike trips...and much more! His friendliness and energy really transformed our stay.

TripAdvisor users rated this property 5 out of 5

Enjoy the rooftop view

Luis Carlos O on Jan 22, 2025

Excellent hotel with amazing staff and facilities that make you truly enjoy the beach vibes and relax. Eli from the reception team was always super helpful with his top recommendations to enjoy Puerto Morelos. The whole staff was friendly and happy to help.

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