Overview
The Iberostar Waves Paraiso del Mar is a luxurious family friendly hotel located alongside the beautiful Mayan Riviera. There are plenty of ways to have fun on and off the water, enjoy snorkeling, kayaking etc. or unwind and relax by the lake-style pool or the beautiful turquoise ocean.
Unlimited access to the facilities at sister hotel Iberostar Waves Paraiso Beach. Day pass from 9am to 6pm included at Iberostar Waves Quetzal and Iberostar Waves Cozumel (transportation not included)
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
388
Inclusions
- Daily activities
- Round-trip airport transfers
- Gratuities
- Unlimited access to the facilities at sister hotel Iberostar Waves Paraiso Beach. Day pass from 9 am to 6 pm included at Iberostar Waves Quetzal and Iberostar Waves Cozumel (transportation not included)
- Online or mobile check in available
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Jungle view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Climate control
- Coffee maker
- Seating area
- Smoke-free
- A/C
- Bottled water
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Mini-bar stocked daily
- TV
- Coffee maker (on request)
- Bathroom with shower or bath
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Climate control
- Coffee maker
- Seating area
- Smoke-free
- A/C
- Bottled water
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Mini-bar stocked daily
- TV
- Coffee maker (on request)
- Bathroom with shower or bath
- 1 king bed, or 2 double beds
- Garden view or Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view or Jungle view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Climate control
- Coffee maker
- Seating area
- Smoke-free
- A/C
- Bottled water
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Mini-bar stocked daily
- TV
- Coffee maker (on request)
- Bathroom with shower or bath
- 1 king bed, or 2 double beds
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Oceanfront
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Climate control
- Coffee maker
- Seating area
- Smoke-free
- A/C
- Bottled water
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Mini-bar stocked daily
- TV
- Coffee maker (on request)
- Bathroom with shower or bath
- 1 king bed, and 2 double beds
- Garden view or Jungle view
- No more than 6 guests in the room
- 1 king bed, and 2 double beds
- Garden view or Jungle view
- Minimum 2 adults, maximum 6 adults
- Maximum 4 children
- No more than 6 guests in the room
- Balcony
- Ceiling fan
- Climate control
- Coffee maker
- Seating area
- Smoke-free
- A/C
- Bottled water
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Mini-bar stocked daily
- TV
- Coffee maker (on request)
- Bathroom with shower or bath
- 1 king bed, or 2 double beds
- Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Jungle view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- A/C
- Bottled water
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Mini-bar stocked daily
- TV
- Coffee maker (on request)
- Bathroom with shower or bath
Amenities
Beach Aerial
Beach Chairs
Beach Bar
Main Pool
Kids Pool
Lobby
El Rodizio
Carousel
Wedding Facilities
Location
Reviews
TripAdvisor Traveler Rating
This was our 3rd time here, and was not as positive experience as in the past. Will probably not be back.
Deb A (Illinois) on Nov 30, 2024
Positives: The bed was comfortable, the shower worked good, the room was clean, the food was average, the pool was good, my massage was great, and the beach was average. Negatives: We had little gnat-like bugs crawling on the bathroom counter and saw a few red ants in the room (1 on the bed). Yikes! The air conditioner kicked in and out all night (I couldn’t get it adjusted so the fan stayed on constantly), so I didn’t sleep well all week. I ate a steak the 2nd night that didn’t agree with me, so struggled with bowel issues the rest of the week. We had trouble getting chairs on the beach (not enough of them), and when we did someone tried to take them. I would have liked more live music in the lobby and/or shows that start earlier in the evening. This is the 3rd time we came to this resort, and we were disappointed that this time they did not have the breakfast place open down by the pool where our building was (12). So, all-in-all, this time the negatives outweighed the positives and we will probably not be back. It has gone downhill since our 1st time there. But I would still like to give kudos to Humberto, the great lobby bartender, nice and efficient Rubi at the check-in desk, Gabriella, my wonderful masseuse, and Jay, who tirelessly and persistently works for the Club memberships (but backs down graciously when emphatically told “no”.)
Thanks Miguel, Concierge
965mariod (Fort Worth, Texas) on Nov 26, 2024
Love superb service by Miguel, concierge at Iberostar Paraiso delMar! So informative on all activities at resort and area. Super friendly and courteous. Everyone at resort is super friendly and Miguel stands out. .. .....Thanks Miguel!!
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