Overview
Set on the stunning white beaches of Riviera Maya, UNICO 20°87° immerses guests in the culture of the region, from the locally-inflected cocktails and cuisines to the art in the rooms. Three unique pools and a holistic spa and wellness center drive home a sense of relaxed luxury, while exciting pop-up events insert a touch of spontaneity into the experience. This resort has officially become a member of The Leading Hotels of the World (LHW) and is now part of an elite and exclusive, curated collection of five star, distinguished hotels that offer unique travel experiences, as well as the highest level of product and service within the industry.
*This hotel is available from both Cancún International Airport and Tulum International Airport.*
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
448
Inclusions
- Daily activities
- Round-trip airport transfers
- Free calls to the Continental US & Canada
- 24-hr room service
- All taxes
Rooms
- 1 king bed
- Garden or tropical view
- No more than 2 guests in the room
- 1 king bed
- Garden or tropical view
- No more than 2 guests in the room
- Balcony
- Bathroom with shower only
- Pillow menu
- Exterior hydro spa tub
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- TV
- Flat Iron (on request)
- 1 king bed
- Garden or tropical view
- No more than 2 guests in the room
- 1 king bed
- Garden or tropical view
- No more than 2 guests in the room
- Balcony
- Bathroom with shower only
- Pillow menu
- Exterior swim-up pool with an elevated platform for lounge chairs
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- TV
- Flat Iron (on request)
- 1 king bed, or 2 queen beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Ocean view
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Butler service
- Pillow menu
- Exterior hydro spa tub
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- TV
- Flat Iron (on request)
- 1 king bed
- Oceanfront
- No more than 2 guests in the room
- 1 king bed
- Oceanfront
- Maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Bathroom with shower only
- Butler service
- Pillow menu
- Exterior hydro spa tub
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- TV
- Flat Iron (on request)
Amenities
Escondida Pool
La UNICA Pool
Walkway to beach
Beach
View from the lobby
Front desk
Fitness centre
Spa
Spa seating
Cueva Siete Restaurant
Mi Carisa Restaurant
Mi Carisa Restaurant terrace
Mura House Restaurant
Cafe Inez
Bar Balam
La UNICA Bar
Nayade Terrace
UNICO Palmera Lounge
Beach wedding
Wedding gazebo
Convention Center
Location
Reviews
TripAdvisor Traveler Rating
Terrible! Hotel is not prepared for emergencies at all!
Kamaria B on Dec 13, 2025
A group of friends and I recently spent a week at Unico. The accommodations were nice. Rooms were clean, pools were nice, restaurants were decent. Unfortunately, the water went out during our stay due to a water pipe issue. We were without water for a full 24 hours. The hotel was inadequately prepared for such an event. They failed to communicate with guests during the event and offered zero solution. They kept telling us that the event was not their fault and the best they could offer us was a bucket of water to use for showering. Our trip was ruined. We understand that things happen but the lack of preparation and guest accommodation during such an event are absolutely unacceptable. I will never stay here again.
Be careful of their scamming price match policy
nathanial b on Dec 12, 2025
I almost never write any negative reviews but this really caught me offguard. I have been a loyal enjoyer of the Hard rock Brand for decades so I was evidently excited to try this brand as well. I booked with them directly during the black friday sales. Evidently, I had assumed they would offer the best deal but there were many others found very easily through google that I later spotted, after my reservation. I followed the guidelines price match, and they promised they would respond within 2 business days. After a week of no responses, I was seriously worried and contacted their members which told me they would deal with it and that they couldn't contact the price match department. I had to redo the entire process a second time. Then after another week of still nothing, I redid the entire process again, only to be told the price match team did not return their emails. Then in the same conversation, the representative actually has the nerve to say, actually, they did contact them but they couldn't find how to navigate the site, 2 weeks later! She then proceeds to call someone who claims that the difference was too much, and that I would be rejected despite the fact I have offered multiple proofs at the time and tried to help them navigate, only to be completely ignored by the price match team. I have never felt so insulted, that they would denigrate their long time customers intelligence to this level. I will never be going back. Absolutely shameful and needs to be addressed immediately.
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