Flight interruptions and passenger rights
At WestJet, our passengers are our guests. We want you to love where you’re going and love how you get there. When things get in the way of that, from a lost bag to an uncomfortable delay, we are committed to making things right.
Here is our promise to you: rule by rule and right by right.
PASSENGER RIGHTS
- Canadian passenger rights
- Canadian Accessible Transportation for Persons with Disabilities summary
- European flight and service disruptions
- Korea Passenger Restitution Plan
- United States flight and service disruptions
- United States Passenger with Disabilities Passenger Bill of Rights
- Mexico flight and service disruptions
- WestJet's hurricane/tropical storm promise