Active Advisories
The exterior and roof of the resort will be undergoing painting project from January 2, 2022 until July 31, 2024. All suites in the towers being painted will be unoccupied; and they are not anticipating any inconvenience to guests. However, some scaffolding will be visible during this period.
Overview
Located beachfront on North Kaanapali Beach, on 38 tropical beachfront acres, 50 minutes from Kahului International airport. Offering spacious, studio, 1, 2, & 3 bedroom condos within 2 buildings and 3 acres of aquatic playground, 10 barbeque grills, hot tubs, waterslide, waterfall and fountains that allow for privacy and play.
Guests must be a minimum of 18 years to check into the hotel and must have a valid major credit card.
Resort fees include
- In-room high-speed internet access
- Welcome essentials kit
- Complimentary self-parking
- Complimentary cultural activities
- Access to hospitality lounge
- In-room safe
- Local and toll-free phone calls
Cleaning fees include
- There is a mandatory check-out cleaning fee per unit paid directly to the hotel:
- Studio units - $270 USD (plus tax). 1 Bedroom units - $330 USD (plus tax). 2 Bedroom units - $390 USD (plus tax). 3 Bedroom units - $600 USD (plus tax).
Other fees include
- Mandatory Damage Protection Charge
- There is a mandatory Damage Protection charge per unit per stay of $79 USD for Studio,1 & 2 Bedroom units and $99 USD for 3 Bedroom units paid directly to the hotel.
Check in
4 p.m.
Check out
11 a.m.
Rooms
628
Inclusions
- All taxes
Rooms
Amenities
Location
Reviews
Avoid booking w/KBM (HKK 201)- Health Hazards and Management Nightmares
Mangala D (San Jose, California) on Dec 24, 2025
?? WARNING: AVOID HKK 201 & KBM RESORTS - Health Hazards and Management Nightmares If you value your health, your money, or your sanity, do not book Unit Hokulani 201 at the Honua Kai Resort. Our stay was managed by KBM Resorts, and it was hands-down the most stressful, disgusting, and unprofessional experience we have ever had in Hawaii. The view from the room was the only good part. We had originally booked directly with the Outrigger and decided to move our reservation to the KBM unit. 1. A Total Disregard for Health & Safety Before arriving, we explicitly informed KBM that my husband has asthma. We requested a deep clean of fans and air filters to ensure a safe environment. They completely ignored us. Upon arrival, we found the box fans in the closet caked in thick dust, the vacuum cleaner was filthy, and the air filters were clearly neglected. To make matters worse, the AC was broken (displaying an E101 Error and the freon/refrigerant was leaking and that’s why it wouldn’t work. Same temperature inside as it was outside), and the hallway smelled of foul odors. They knowingly placed a person with a respiratory condition into a dust-filled, unventilated unit. 2. Filth and Disrepair (See Photos) The level of neglect in this "luxury" condo is staggering. We found: • Biohazard Stains: The throw pillows on the sofa have massive, disgusting stains. The laminated instructions on the island were covered in dried food and mysterious yellow "leaking" stains. • Food Scraps: There were food crumbs and debris left on the outdoor furniture. • Dilapidated Kitchen: The dishwasher top rack falls out completely (almost fell on our 2yr old), the broom is a tangled mess and unusable, and the cooking utensils are literally melting or peeling apart. The markings on the knobs on the oven are completely worn out and we couldn’t see the temperature settings and ended up burning our food multiple times while guessing what it was set to. The oven also kept turning off randomly. 3. Failed Infrastructure Nothing in this unit works correctly. • Plumbing Issues: Neither the bathroom sink nor the right side of the kitchen sink drains properly. • Cold Showers: There is no hot water—it is lukewarm at best. • Physical Pain: The handle to the master shower is so stiff it is nearly impossible to turn; you actually risk hurting your wrist just trying to bathe. 4. Abysmal Management (Christine Teruya) The only thing worse than the room was the "service." We dealt with Christine Teruya (Director of Guest Experience), who defines unprofessionalism. She actually hung up on my husband during a call to finalize a resolution. She offered no apology and no immediate compromise. When I spoke to her, she asked me to provide a refund figure, stating she "didn't want to insult me by offering a number.” The KBM management team took no ownership or accountability in reaching a compromise or fix. Opening work orders to fix a broken ac or hot water heater is the bare minimum you can do, that’s not accountability or taking care of the customer. THE BOTTOM LINE: KBM Resorts is happy to take your "luxury" money but will provide a sub-standard, filthy, and broken unit in return. They do not care about your health or your experience. Save your vacation and book elsewhere. HKK 201 is a health hazard and a rip-off.
Disappointing Stay and Poor Management
Nomad36003997702 (San Jose, California) on Dec 24, 2025
Our stay at Honua Kai managed by KBM was a major disappointment and did not live up to the “premium resort” image being promoted everywhere. The unit felt dated, worn, and poorly maintained, clearly not at the standard expected for the price paid. The condition of the accommodation did not match the listing and gave the impression of long-term neglect rather than careful upkeep. Management team especially Maria, was unprofessional and dismissive. Concerns were raised clearly, acknowledged initially, and then ignored with no follow-up or resolution. The concierge staff was also rude, offering little assistance. Surprisingly this experience doesn’t aligns with Maui and its locals who are very kind and gentle. Pls do yourself a favor and don’t book this resort because of their management staff. The property is beautifully located at beach but management is very POOR
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