Active Advisories
After purchasing a ticket, the guest should visit www.StartYourDisneyExperience.com to create a profile (if you do not already have a profile), and, using the confirmation number that WestJet Vacations will provide, link the ticket to the profile and then make park reservations.
Overview
Palm Shaded courtyards and Spanish-style haciendas create the perfect climate for relaxation. Guests can soak up the sun or splash in the pool, designed as an archaeological dig site with a five-storey Mayan pyramid. Accommodations are themed with colourful plazas and picturesque vistas reflecting the beauty of Mexico and the American Southwest.
Resort type:
Moderate
Check in
3 p.m.
Check out
11 a.m.
Rooms
1921
Inclusions
- Guests MagicBand or Card allows guests to charge purchases to their room and purchases can be delivered directly to their room.
- Any guest celebrating a special occasion while staying at any Walt Disney World Resort hotel may request to receive a Disney Character voicemail message on their in-room phone. Occasions for Character calls can include birthdays, romantic celebrations or any other special events.
- All Disney resort transportation is included within the grounds, including motor coach, ferry, and tram.
- Extended Theme Park hours, known as Extra Magic hours
Rooms
Amenities
Location
Reviews
A very underwhelming stay
Bruce C (Bethlehem, New Hampshire) on Dec 29, 2025
It's okay - the rooms are decent and clean, and have sufficient space. They're not quiet - you can hear everything from the rooms next door (mom got earrings for Christmas), and there's no privacy as windows are on the walkway - everyone going by can look in unless you have the room darkening curtains closed. The person who checked us in was atypical Disney - she was not friendly or helpful at all and ended up putting us in a room that was blocked off as it had a plumbing issue and we had to be moved that night - really didn't appreciate people going in a room with "do not disturb" on it and moving all our personal items. Food there was overly average and overly expensive - really, go to some place outside Disney if you can for better food and much more reasonable. Underwhelmed by Disney this time - prefer not to go back
bed
Navigate30217782710 on Dec 28, 2025
Overall the hotel was great. My only concern was the bed. It sagged on both sides. Hooks on the walls would be helpful too.
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