Check in

Check in now

Manage trips gives you access to several self-serve options

Check in at the airport

You can check in

  • at a WestJet kiosk 24 hours or fewer before your flight
  • with a friendly agent at Guest Assistance 3 hours or fewer before your flight

Every airport we operate out of has a Guest Assistance counter. See which airports have self-serve baggage tag kiosks.

Boarding passes

You need your

  • reservation code;
  • passport, if you are travelling to the U.S. or internationally; and
  • hotel name, destination address, cruise or transit airline if you are travelling to the U.S. Your boarding passes will be issued once check in is complete.

You must have your electronic or paper boarding passes, baggage tags, and have dropped off your baggage before our cut off times.


How to check in at different airports

Airport CodeCityWebMobileKioskCounter
YXX Abbotsford
YBR Brandon
YYC Calgary
YYG Charlottetown
YQQ Comox
YDF Deer Lake
YEG Edmonton
YMM Fort McMurray
YXJ Fort St. John
YQU Grande Prairie
YHZ Halifax
YHM Hamilton
YKA Kamloops
YLW Kelowna
YKF Kitchener-Waterloo
YXU London
YQM Moncton
YUL Montreal
YCD Nanaimo
YOW Ottawa
YXS Prince George
YQB Quebec City
YQR Regina
YXE Saskatoon
YYT St. John's
YQY Sydney
YXT Terrace
YQT Thunder Bay
YYZ Toronto
YVR Vancouver
YYJ Victoria
YXY Whitehorse
YQG Windsor
YWG Winnipeg
YZF  Yellowknife


  • Abbotsford
  • Calgary
  • Edmonton
  • Fort McMurray
  • Halifax
  • Kelowna
  • Las Vegas
  • Montreal
  • Orlando
  • Ottawa
  • Palm Springs
  • Phoenix
  • Regina
  • Saskatoon
  • St. John's
  • Toronto
  • Quebec City
  • Vancouver
  • Victoria
  • Winnipeg
Airport CodeCityWebMobileKioskCounter
ATL Atlanta
ORD Chicago
DFW Dallas Fort Worth
FLL Fort Lauderdale
RSW Fort Myers
HNL Honolulu
LIH Kauai Lihue
KOA Kona
LAS Las Vegas
LAX Los Angeles
OGG Maui
MIA Miami
MYR Myrtle Beach
JFK New York
(John F. Kennedy)
LGA New York
SNA Orange County
MCO Orlando
PSP Palm Springs
PHX Phoenix
PDX Portland
SAN San Diego
SFO San Francisco
TPA Tampa


Airport CodeCityWebMobileKioskCounter
ANU Antigua
AUA Aruba
BDA Bermuda
BGI Bridgetown
SJD Cabo San Lucas
CUN Cancun
CCC Cayo Coco
CZM Cozumel
CUR Curacao
DUB Dublin
GCM Grand Cayman Islands
HOG Holguin
ZIH Ixtapa Zihuatanejo
KIN Kingston
LRM La Romana
LIR Liberia
ZLO Manzanillo
MZT Mazatlan
MBJ Montego Bay
NAS Nassau
POS Port of Spain
POP Puerto Plata
PVR Puerto Vallarta
PUJ Punta Cana
AZS Samana
SJU San Juan
Puerto Rico
SNU Santa Clara
UVF St. Lucia
SXM St. Martin
PLS Turks and Caicos
VRA Varadero


More information about check in

Please note, we cannot check you in via our contact centre.

Check in and cut-off times
 OnlineKioskGuest assistance
Check in available as early as1 24 hours before your flight's scheduled departure 24 hours before your flight's scheduled departure Three (3) hours before your flight's scheduled departure
Domestic cut-off time before scheduled departure 45 minutes 45 minutes 45 minutes2,3
International cut-off time before scheduled departure 60 minutes 60 minutes 60 minutes2,3
  • Our cut-off times may not represent the amount of time required to drop off baggage and to go through security. We suggest that you check in 90 minutes prior to departure if you're travelling within Canada and 120 minutes for international travel.
  • You should arrive at the boarding gate at least 40 minutes before flight departure. If you arrive less than 10 minutes before departure you will be denied boarding. WestJet is not responsible for missed flights, transfers, or any portion of onward travel due to late arrival at the gate.
  • Baggage will be accepted up to 3 hours before departure at most locations. Checked baggage (*excluding kennels) is accepted until the check in cut-off time of your flight. Requirements for checking in kennels may vary depending on your airport. Kennels arriving at check-in within 90 minutes of departure may be denied. To ensure a successful trip, we recommend checking in your pet and kennel 2 hours before departure. Find everything you need to know about travelling with a pet.
 WebMobileKioskGuest assistance
Check in
Check in on a code-share or interline flight when WestJet is the first operating carrier5
Check in on a code-share or interline flight when a partner airline is the first operating carrier6
Add/edit a WestJet Rewards, AAdvantage® or SkyMiles® number to your reservation
Enter Known Traveler Number (KTN)
Select an earlier flight
Select your seat
Select a seat in Premium7
Pay excess baggage fees8
Email your boarding pass9
Print your boarding pass
Print your bag tags

Be sure to save a version of your e-boarding pass on your phone in case you find yourself without access to a wi-fi connection.

Apple device (iOS 10 or newer): you can add multiple e-boarding pass to Apple Wallet.

Android devices: save an e-boarding pass for one guest per device.

  • A print version of an e-boarding pass will not be accepted
  • If you forgot to download your e-boarding pass, re-check in on your phone or at one of our airport kiosks. If you’re travelling to an airport that does not support e-boarding passes, we will happily issue you a print version
  • E-boarding passes cannot be forwarded. If necessary, we can re-issue your boarding pass to a different email address or account.
  • If you’re travelling with a child, lap-held infant, or if you have purchased a seat for an infant in a restraint system, you are not eligible to receive an e-boarding pass

If you are travelling on an overnight flight, wholly operated by WestJet, that arrives before 2 a.m. and you're connecting to a flight that departs after 5 a.m., you are required to collect your baggage in the connection city and then check it in for your later flight.

Tailored to business travelers, Simplicity service helps you get where you’re going ahead of schedule.

We understand that not everyone has the same comfort levels when it comes to travel.  In recognition of this, we have reassessed our policy to incorporate the following changes to give comfort to those who are concerned:

  1. See what seats are selected: During, or even after you've checked in, you have up to 1 hour before departure to see which seats are occupied and select or change your seat. Fare type may affect eligibility and change fees.
    *Note that flight loads are dynamic and not guaranteed until ten minutes prior to departure.
  2. Cancel or rebook with no penalty: Should you not be comfortable flying on that flight, trips can be rebooked within a three-day time period at no cost or the fare will be refunded to voucher for the full value of the flight;
  3. Flexibility on board: Once on board the aircraft we are making every effort to avoid seating our guests next to each other should the aircraft flight load allow for it.
    As a reminder, we have extended our vouchers so that they can be used for up to 24 months.