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New or existing bookings and general inquiries
Toll-free from Canada
Hours of operation:
24 hours/day, 7 days/week
Toll free in North America for support in Japanese
Hours of operation varies
WestJet Vacations bookings
Missing or damaged bags
Toll-free from North America
Additional contact information
Calling from a country not listed, or if a specific number is not working due to calling restrictions: +1-403-444-2446.
Long distance charges will apply. Restrictions may be due to local carrier, mobile carrier, or calling limitations at hotel/accommodations.
When dialing international toll-free numbers, please be advised that additional charges may apply from hotels or payphones and certain restrictions may also apply from mobile phones and telecom providers. Please use the local international dialing prefix where applicable.
Services for guests with special needs
TTY for guests who are deaf or have partial hearing
- Toll-free: 1-877-952-0100 (Please only use this number if you are deaf or have partial hearing)
Guests with disabilities experiencing difficulties accessing WestJet.com:
- Toll-free: 1-866-693-7853
- Email: disabilityassistance@westjet.com