WestJet dollars FAQs

Flexible change/cancel policy: Coronavirus (COVID-19)

WestJet Vacations refunds issued on or after March 19, 2020 due to the Coronavirus (COVID-19) crisis will be returned as WestJet dollars. This credit can be redeemed for a future vacation package, including the taxes and fees, and will be valid for 12 months. Sign in to your WestJet account to check your credit expiry date.WestJet dollars can also be redeemed on the base fare portion of an air-only booking. To redeem your WestJet dollars, contact the WestJet Vacations Contact Centre to make your reservation. WestJet dollars cannot be redeemed online for vacations packages. 

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