WestJet dollars FAQs

Flexible change/cancel policy: Coronavirus (COVID-19)

WestJet Vacations refunds issued on or after March 19, 2020 due to the Coronavirus (COVID-19) crisis will be returned as WestJet dollars. This credit can be redeemed for a future vacation package, including the taxes and fees, and will be valid for 24 months. WestJet dollars can also be redeemed on the base fare portion of an air-only booking. To redeem your WestJet dollars, contact the WestJet Vacations Contact Centre to make your reservation. WestJet dollars cannot be redeemed online for vacations packages. 

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