Upgrade offer FAQs

With an upgrade to Premium, you’ll enjoy:

  • Extra leg and elbow room (not available on our Encore and Link operated flights)
  • Exclusive food and beverage options
  • An enhanced airport experience including priority services such as dedicated check-in, and early boarding

 

With an upgrade to Business, you’ll enjoy:

  • Restaurant style dining and exceptional comfort in spacious pods with fully extendable privacy screens on our domestic flights
  • On-demand dining, lie-flat seats with luxurious blankets, pillows and an exclusive amenity case on our international flights
  • An enhanced airport experience including priority services such as dedicated check-in, security, boarding and baggage
  • Lounge access at applicable airports
  • Extra baggage allowance up to a maximum of two checked bags

The fare conditions of your original ticket remain unchanged, including cancellation policies, flight change and same day flight change fees. Baggage allowance of your original ticket remain unchanged for an upgrade to Premium.

Did you find what you were looking for?
Glad we could help! Thank you for your feedback.