WestJet’s limitation of liability as a result of damage is (including incidental expenses) up to 1,288 Special Drawing Rights (SDRs) per guest/per bag (approximately $2,300.00 CAD) and you will be reimbursed for any applicable baggage fee paid.
For more information, please review our domestic tariff, rule 120 (Limitation of Liability) for more information. Also, you may view our International tariff, specifically rule 60 (Limitation of liability for baggage or goods) for more information.
If your baggage is lost or damaged, you may be entitled to compensation under the Air Passenger Protection Regulations. For more information about your passenger rights see below or visit Canadian Transportation Agency.
If there is an error when creating the report or if you spoke to a Baggage Services Agent at the airport and were not given a file number, please contact us.