TripAdvisor Traveler Rating

Called about a leaky toilet. Called maintenance and Dennis was here in about 5 minutes. Super quick! Dennis was excellent. Prompt and helpful. Solved not one but 3 problems. And tourist advice as a bonus! Thanks for your help Dennis. Service like this makes you want to come back.

This is our second stay in Beachcomber. It is in the perfect central spot. Our room is always presented beautifully and spotlessly clean. The staff are always helpful and quick to respond with great knowledge of tourist type questions. We booked all of our experiences through the concierge desk in the lobby. Everything worked out great.

Beautiful hotel, bad first experience. I don’t feel like it is a good first impression to walk into your room after checking in and 1. Hear a “whoaaa ohh” as if you had just walked in on someone naked. 2. It be a pest control worker spraying your room. (That was found out later because he scurried out of there very quickly without explanation as to what he was doing) this made us feel very awkward and uncomfortable. Upon entering the room, we noticed multiple fresh, wet white spots at the foot of the bed. Gross. We took photos that we later showed to hotel staff and the manager, Dan. It wasn’t the fact there was someone in the room when we arrived, it was the experience as a whole. Extremely uncomfortable and after we spoke with the manager, Dan his resolution was 4 breakfast coupons and a room switch. I’m still in shocked considering this a reputable and not low budget hotel on Waikiki beach front.

The staff was courteous Kristiana at the front desk and Zhi the housekeeper. I'll go back again. I requested a balcony with an Oceanview. It.was.terrific. The front.desk informed me of all the amenities. The entire hotel was.clean and the entertainment in the Cafe was.exquisite. A movie was.shown on a big.screen in the pool area.

Love how they switch up the decor and make everything so fun and bright and cheerful! Kristina at the front desk is AMAZING!! We adore her energy and how so makes you feel welcome and always wants to take the best care of you! Close to everything!