TripAdvisor Traveler Rating

Was greeted at the valet , very friendly. No wait to check into hotel and we were greeted by Yoshi who made it a very smooth check in. He really took care of us while checking in and gave us information on where to go in Waikiki for dining and visiting the beaches.

Had expected great things from this hotel but alas it didn’t live up to expectations. Firstly, rooms are clean. Housekeeping came around nice and early daily. Location is exceptional. We had a room with two beds for three people. Beds are small (double) not queens. Two adults in a double was a bit of a squeeze. Room amenities were very basic. No body wash offered, only bar of soap. Toilet paper was cheap and nasty and felt like one ply. No pen and paper in room. Room walls are THIN. We were woken at 5am by our neighbours alarm. Lastly and most upsetting, we witnessed one of the cafe staff slip on wet tiles around the pool and hit her head and be taken by ambulance to hospital. Besides security, not once did hotel management or any other hotel staff come out of their office to check on the welfare of the employee, offer to ride with her for support or call her family etc. It spoke volumes of how “valued” the staff are to management. Their staff’s welfare should be number one priority and at the bare minimum provide her with support. Lastly, pool area is small and fills up quickly. Would probably consider alternative hotels before booking here again.

The staff have been wonderful. A special thanks to Cyrus & Kristina in reception who helped us in checking out earlier due to a family emergency to get back home sooner. Location is great, within walking distance to all shops and restaurants. Definitely would stay here again if we come back to Hawaii. Mahalo

This place is what I would call paradise! Had an awesome time staying here with my friends. The staff members were very accommodating and welcoming! Our room was nice and clean. Lastly, we enjoyed how close it was to everything. 10/10 would stay here again. Mahalo!

Hands-down, one of the best hotels I have stayed at in Hawaii. My friends and I were there for one of their graduations, so we wanted to visit Hawaii and decided to stay at the Outrigger Waikiki Beachcomber Hotel. We decided to go with this hotel because we wanted to find a hotel that was within all of our budget and close to all of the destinations that we wanted to visit while we were there. And the hotel is located in the middle of Waikiki, which is convenient for shopping, the beach, and grabbing a bite. The lobby is very modern and bright, which is what I personally loved about the hotel. Checking in was fairly easy and when we got to our room. We had a very nice view of the city. We booked a room that had two double beds, and it was perfect for four people. Our room was fairly spacious and the bathroom was suitable for for guests to stay in and when I tell you it was clean, IT WAS CLEAN. On the days that we didn’t want to go to the beach, we decided to hit the pool and it was very clean even though we weren’t expecting anything grand. The hotel also had a gym, which was nice to hit since we weren’t at home to exercise. Overall, our experience at the Outrigger Waikiki Beachcomber Hotel was a positive experience. I would definitely recommend this hotel to any of my friends and family that visit Waikiki or Hawaii in general. Definitely going to stay here again!