Hilton Waikiki Beach reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

5818 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

A great 7 night stay

carl s (south milwaukee) on Aug 29, 2024

The hotels choice was based on 2 queen beds and a standard room rate of 60k points per night. staying 4 on your Hilton honors gets you 5th night free as well as avoiding taxes and resort fees. Purchasing points in this case cost $1800 (buy one get one promo) with a 7 night stay at 360k points. thats $257 a night total. 2 blocks from beach and if you are fortunate to receive an upgrade, (we did, ocean view) its really a great deal. The building in front of hotel is a low building so ocean views are straight at the ocean and the surf break. They give you $36 a day for hotel shops, bar, breakfast, Starbucks, you have to try to squeeze breakfast for 2 out of $36. ordering a la carte got us pretty close. The poolside bar had a decent happy hour with some discounted cocktails.The staff was great, desk was always attended. phone was always answered. Purified water stations are in a few spots to fill water bottles. ice machine always had ice. elevators were not crowded and fast. Rooms were cleaned daily to your desired level. hotel lobby and pool were very clean. The 2 queen room was very nice. Modern shower, room safe, and a quite small fridge. Some city noise like fire trucks, loud cars and early morning dumpsters. Location is 5 stars. a little away from the chaos but a few minute walk to beach or the main tourist shop/restaurant area.Good food trailers a block away. Pool area is very inviting, Large gathering spots, fire tables, pool and hot tub. Bags, and a little free mimi golf course Can be breezy/windy. pool is on 10th floor.Thanks Hilton Waikiki Beach staff for a great week.

TripAdvisor users rated this property 5 out of 5

Great Hotel, Great Customer Service

jawn j on Aug 06, 2024

I was compelled to leave a review due to the great service I received and for the my overall experience. The staff were very helpful, but Camille really stood out to me. She was not only professional, but extremely personable. She provided me with many great recommendations. She definitely enhanced my trip to Hawaii, due to her knowledge of Waikiki and the island. I look forward to visiting again, and hope that she will be there upon my return.

TripAdvisor users rated this property 3 out of 5

Great Visit…little to no draft beer at the bar! Fix the taps!!!!

Lucas J on Jul 30, 2024

Great staff. Shout out to the bar staff Blake, Dana, Peter…and Coco! I would come back just for them. Gotta get those beer taps fixed and make sure the kegs get replaced on time. C’mon management. Overall great experience! Thanks for the hospitality y’all!

TripAdvisor users rated this property 2 out of 5

Trip of a lifetime ruined

Tommy C on Jul 30, 2024

They had our rooms in two different towers. Was put into the Kalia tower which had a adult only pool and we had two children. Said they could move us to a nicer tower for more money. The rooms were as if you had stepped back in time 30 years. Clean but worn out. I would have never believed Hilton would put their name on these rooms. Had to walk across the property just to get a pool they children could use. No were near the facilities needed for the number of guests on the property. If you are going to Hawaii explore all of your options before settling on this one. Very disappointing for the amount of money we spent.

TripAdvisor users rated this property 5 out of 5

Aloha Hilton Waikiki!

Sightsee65125050654 (Opol, Philippines) on Jul 26, 2024

Mahalo to all the great staff! We had a great time! The beds are comfortable and the location was great also! Only a short walk to the beach! The drinks at the bar taste great! Love Mai Tai’s!, Blue Hawaiian’s,and Pina colada’s! So much to see and do nearby!

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