TripAdvisor Traveler Rating

Brandon at the front desk of the Alii tower literally made our experience. He was so amazing and incredibly helpful. Book this tower just to see him!!!

Yes the hotel is a little dated but it does the job for what I needed. The room we had was an ocean view room on 19th floor, it had a lovely view, the room was clean and the bed comfortable. The pool area on 10th floor was very nice and bar staff were good. The hotel was in a nice location.

This was my first stay at a Hilton in a while however the rate was reasonable so we decided to give it a shot. The hotel staff were friendly. The valet service was usually quick and convenient. Parking seemed high but the ease of just using the valet when you come and go made it worth it. The room was on the smaller side but we had an ocean view where we caught amazing rainbows. Location is nice as it is just a short walk to the beach and many places to shop.

This property feels like it used to be busy, maybe. It just feels overbuilt, empty, and not well-maintained. Here's an example: The MAC 24/7 diner. Sounds like a place that would be open 24/7, right? Wrong. It's only open for breakfast. I'm guessing it *used* to be open 24/7 when this place was jumpin', but not anymore. (That said, our breakfast was good and the server at the counter was an absolute joy — full of aloha and a true ray of sunshine!) Our room: Something in the bathroom leaked, so the floor was always wet. Soaking wet. We put down a couple of towels. By morning, they were sopping wet. We couldn't figure out where the water was coming from. But we were only here for two days and didn't feel like moving after discovering it. The room furnishings were beat up and sad. For the same price, you could stay at the Hilton Garden Inn — a much better property in a far better location — which is our usual choice. We experimented on this trip. Lesson learned.

Room was a bit dated & dusty in places, tho the bathroom made up for it. I found the ladies (except one) on reception were not that friendly or attentive & always seemed to busy on the computer, the male reception staff were attentive & friendly. Pool area was very very breezy. Was about a 5 min walk to beach front & duke Statue (where a lot of trips pick up)