TripAdvisor Traveler Rating

We were in a room next to the elevator and it was noisy. After asking for a room change so that we could sleep, we were moved to a quieter room. Staff acted like we were being a nuisance and staff were not friendly. We tried asking why this known noisy room was included in the premium category and did not receive an answer. This room really needs to be downgraded to a cheaper category. Both rooms were clean, we paid a premium for a view of the beach, which we got. Both rooms had the wardrobe in the bathroom behind the door, which was odd. Not sure if the resort fee is worth what we got. First and last time staying here.

Room and facilities are decent, very comfortable bed. Disappointing location and $45 resort charge is totally without merit for this not-on-the-beach, "beach" hotel. I'd rate this as a typical business-class Hilton claiming to be a resort. There are better local/non-chain options for the effective price.

Hilton Waikiki is located about a block from Waikiki Beach on Kuhio Avenue. I consider that a plus because it's away from the noise on the main road parallel to the beach itself called Kalakaua Avenue. If you've ever been on The Strip in Las Vegas, that's basically Kalakaua Ave. It's an easy walk to the beach and isn't a problem for me. I arrived very early in the afternoon after flying in. I just wanted to check my bags and get something to eat, but was allowed to check in. That was awesome. My room faced the mountains on a high floor and had a beautiful view. The room was great and well maintained. The bed was also very soft. I got great sleep on it each night. The only issued I had was outside noise. This hotel has balconies where people tend to congregate late at night or early in the morning and act as though no one around them wants to sleep. The streets leading to the beach on either side of the property are also noisy with cars and motorcycles racing their engines and the sound of sirens waking me up several times each night. For this reason I recommend as high a floor as you can get. There is a small bar with good service and a coffee shop with a limited menu. I only ate there once but it was very good. It's easy to get rideshares and taxis in the valet area and most of the tour buses pick up right outside the hotel. The main reason this will be my hotel in the future is it has a laundry facility on the premises. This is extremely convenient. It takes credit cards and quarters and the sundry shop sells laundry detergent. In the future, I won't have to pack eight to ten changes of clothes and will just take a carryon bag and just plan to wash every three or four days. Employees there were extremely nice and helpful. I will be a repeat customer.

Nice hotel and great value. Highlights include spacious lobby, fast elevators, mini golf course and unlimited filtered water. Hotel sits back of small church so ocean view is not obstructed. Don’t miss included lei-making class. Close proximity to everything without feeling in hustle and bustle of WB. Hotel offers a chair or boogie board free rental as part of resort fees. Most of popular restaurants were less than half mile and beach was a block away. Rooms could use a bit more Hawaiian theme. Friendly staff.

I made a last minute booking. And probably one of the best decisions I made. Lorie, Michelle, and Chae was so amazing and lovely Front Desk Reps! Those 3 are a prime example of living up to Aloha Standards and the best customer service. Thank you ladies for all the help and making sure my keiki had an amazing time! Can’t wait to book another stay! Chae thank you for making sure we were set and beyond happy!