TripAdvisor Traveler Rating

I had a wonderful stay at the W. The hotel is beautiful, the room was very spacious and the staff was friendly. The bed was extremely comfortable. I'm a terrible sleeper but actually got some really great sleep! I was able to use my phone as a key for my entire stay, which I love. I have zero complaints and am already looking forward to my next stay.

The positives: large suites. Quiet. Nice lobby and you don’t have to walk through a smokey casino. The negatives: the coffee in the room is automatically charged at $16. If you use the bottled water to make the coffee it’s another $14. So $30 total for coffee that would be free in a hotel 1/10 of the price. My fault for not reading the sign but I left feeling ripped off. There was a clump of someone else’s hair in my shower.

My overall stay was great. The issue I had, when I checked in, I was given a room almost immediately upon my arrival. Great! But once went up to my room it wasn't what I'd made reservation for. I didn't like that I had to go all the way back to check-in. The fact that I wasn't given an option, to take what was available or wait for my initial request didn't settle well for me. The issue was quickly resolved. But for a moment I felt downgraded. The rest of my stay was quite enjoyable. I would definitely stay there again!

Superb hotel! If you want supreme service, extremely clean rooms, and all the perks that go with MGM and Marriott (bought by Marriott in December 2024) STAY HERE! You will not be sorry. It’s a non-casino hotel, but you can walk over to Mandalay Bay anytime in a few minutes. It’s quiet, lots of security, they take pets in certain rooms, the food is absolutely delicious on both properties, and I didn’t even use the pool, but it is a phenomenal pool area with use of all the Mandalay Bay pools as well. I was able to kayak the Colorado River, go horseback riding, take in a few shows, go to three different hamburger pubs…..but Gordon Ramsay wins, and hike every day.

I was pleasantly surprised that our room was a suite! And there were two bathrooms! The rooms were very nice. The only drawback was the fact that there was no refrigerator in the room. I will definitely stay there again.