Overview
Perfectly situated to meet the morning sunrise, every guest room in the Beach and Ocean Wings face the sea. Garden Wing rooms overlook acres of vibrant tropical blooms and sparkling waterfalls. The Sheraton Kauai Resort is the perfect “Garden Isle” hotel for any type of Hawaii vacation.
- Kids age 5-12 eat free (with the purchase of an adult entrée). Restrictions may apply.
Resort fees include
- Daily self-parking
- Enhanced wireless internet service in guest room.
- Welcome gift.
- Cultural and fitness activities, weekly live entertainment, and air and crafts. See activities calendar in guest room for details
- Daily half hour yoga for two guests.
- Sun Care Package: bag with sunscreen, aloe, and lip balm (one time only).
- Daily Bamboo Pole Fishing for two guests.
- Daily Water Sports Classes: Beginning scuba in the pool, intro snorkeling, water aerobics (for two guests).
- Daily Hula Lesson for two guests.
Check in
3 p.m.
Check out
11 a.m.
Rooms
188
Inclusions
Rooms
Amenities
Beach
Wedding on the beach
Sunset
Meeting room
Hula lessons
Beach sunset
Wedding
Link Café
Pool
View of beach at RumFire
Beach
Exterior lobby entrance
Aerial view of pool
Hotel exterior
Beach cabana
Lava's
Beach dining
Fitness centre
Ocean
Ocean view
Yoga
Paddleboard
Private dining at RumFire
View of Poipu Beach at Lava's
Ocean view
RumFire bar
RumFire
Location
Reviews
TripAdvisor Traveler Rating
Nice hotel with a good location
Marjorie A (Lansdale, Pennsylvania) on Sep 21, 2024
I had a very good experience with this hotel. It is located in Poipu which was a perfect location for all my vacation activities. The resort sits on two sides of the street. One part had the check-in desk, concierge, and valet service along with the garden view rooms. There was a pool for the units on this side of the resort. The second part of the resort was the beach side. There was a pool with bar service, restaurants, fitness room, and cafe. Most of the activities were on this side of the resort. I had an ocean view room so spent most of my time on the beach side of the resort. Staff were all friendly and helpful. Hotel staff were always available to answer a question. There was a bit of confusion with the valet and loosing my car. It was a minor mix-up with the initial drop off of the car when I checked in but the problem was rectified fast and I was not late for my appointment. Otherwise, the valet attendants were friendly and prompt when pulling my car. There are two restaurants on site. I ate at both. Service was good with friendly servers. Food was tasty and served promptly. I did use the cafe a few times for grab and go options like a salad or wrap when I wanted something lite to eat. They also have snacks and some alcohol options for taking to your room. I liked having the cafe available as it gave me more flexibility with food options. The only thing I really questioned was room housekeeping. When I entered the room, there was a nice display on the bed with shell necklaces used to spell out 'Aloha'. I thought this was a nice way to greet the guest. Housekeeping serviced the room every day. I always had fresh towels, bed was made and trash removed. Not completely sure if vacuuming occurred very day. I noticed dirt marks on the duvet and bed skirt which were not caused from me. Not completely sure sink and toilet area were wiped down every day. The things I noticed were minor but I did notice them. Overall, the experience was good with no major complaints about the servicing of the room. I had a really enjoyable time at this resort. I would recommend it to anyone who plans to travel to Kauai. My recommendation would be to choose an ocean view room it possible. The beach/ocean view was amazing. I never had far to walk to the pool or restaurants plus hearing the ocean was relaxing.
Extremely Disappointing Stay- Book Elsewhere!
Compass46620475102 on Sep 18, 2024
We had a terrible experience at the Sheraton Kauai Resort and I strongly advise against staying here. Unfortunately, prior to our arrival, the staff went on strike. What made it worse was that we weren’t notified about this at any point before we got there. Upon arrival, we were not offered a single accommodation or any type of explanation. When we inquired, we were simply told to contact the corporate office. After multiple attempts, we finally reached Nikki Joseph, who informed us that Sheraton had no intention of addressing the poor conditions we were experiencing and that they would not offer any compensation. The state of the resort was appalling. There was trash scattered everywhere, the pool was filthy, all the restaurants were closed, and housekeeping services were non-existent. While some of these issues were clearly tied to the ongoing strike, it was also painfully obvious that the resort has been neglected and mismanaged for years. To charge over $800 a night under these conditions and not offer any sort of discount or accommodation is, frankly, unacceptable. It's incomprehensible that they expect guests to feel like they’re getting the full resort experience under such circumstances. Although the strike may have ended by now, the poor management and lack of customer care won’t simply vanish overnight. This is an underlying issue that seems deeply ingrained in how this resort operates. Save yourself the trouble and disappointment – look elsewhere when booking your stay in Kauai.
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