Overview
Perfectly situated to meet the morning sunrise, every guest room in the Beach and Ocean Wings face the sea. Garden Wing rooms overlook acres of vibrant tropical blooms and sparkling waterfalls. The Sheraton Kauai Resort is the perfect “Garden Isle” hotel for any type of Hawaii vacation.
- Kids age 5-12 eat free (with the purchase of an adult entrée). Restrictions may apply.
Resort fees include
- Daily self-parking
- Enhanced wireless internet service in guest room.
- Welcome gift.
- Cultural and fitness activities, weekly live entertainment, and air and crafts. See activities calendar in guest room for details
- Daily half hour yoga for two guests.
- Sun Care Package: bag with sunscreen, aloe, and lip balm (one time only).
- Daily Bamboo Pole Fishing for two guests.
- Daily Water Sports Classes: Beginning scuba in the pool, intro snorkeling, water aerobics (for two guests).
- Daily Hula Lesson for two guests.
Check in
3 p.m.
Check out
11 a.m.
Rooms
188
Inclusions
Rooms
Amenities
Location
Reviews
Nice grounds
Jill B on Dec 04, 2024
The Good - The resort amenities and grounds are lovely and well maintained. The Rum Fire restaurant is fabulous! The check in staff were friendly and efficient, though the room was not ready until exactly 4 pm; I checked at 3:52pm (different staff member, and first time I checked since we did our initial check in at 1 pm), who said "well we still have a few minutes!". Our studio room is across the street from the ocean (timeshare units, worse location than the hotel), but still a nice view. Lavas is just okay for breakfast, but the sunrise views from there are stunning. The gym is clean, well equipped, and well maintained. Location is close to Merrimens and The Table restaurants, and some good shops - all within a mile, and an easy walk. I love that there is a great yoga class included everyday at 9am, and the teachers are wonderful with the great location on the lawn right in front of the ocean. The concierge, Bart, was very knowledgable and helpful. The not as good: our room had old food in the microwave. The toilet had used tissue in it. The partition in the room is dusty. The microwave gives a "service may be needed, steam sensor" continual beep warning until it's reset when the beverage heat setting is used, and the stove top takes about 1/2 hour to heat water; all were reported on our first day...and still no response upon check out at day four. All in all, a nice stay, and we like this resort, but very disappointed in the room cleanliness and room appliances maintenance (and other than a sincere sounding apology upon reporting, nothing was offered or done about it). Moved onto the Grand Hyatt, and what a difference!
25th anniversary getaway
946grego on Nov 27, 2024
We went for our 25th anniversary - left the kids at home. We were a bit concerned over prior reviews around strikes, service, etc. We had an excellent experience. Our room was a deluxe ocean front room and the view was spectacular. We ate at the Lava restaurant regularly for breakfast and one dinner. Service can be on 'island time' at times, but the staff are great. The location couldn't be better and we would definitely stay again. There are a lot of families with kids at this resort, but this wasn't a concern for us.
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