All inclusive

Iberostar Grand Rose Hall

Montego Bay 5.0

Overview

Iberostar Grand Hotel Rose Hall offers an unrivaled experience, designed to pamper like never before. Here, guests are treated to an all-inclusive, all-suite, adults-only paradise, with gourmet dining and dazzling amenities. The elegant colonial style architecture offers a stunning atmosphere designed to offer maximum comfort and maximum pleasure.

Adults Only 18+

Added value

Guests staying at the Iberostar Grand have unlimited access to the Cinnamon Hill golf course and White Witch. The White Witch Golf Course opens on November 1, 2023 and closes on April 30, 2024. Golf is neither transferable nor interchangeable. 

This includes a green fee, use of the driving range and transportation on behalf of Iberostar Grand Rose Hall. Please see the below mandatory applicable fees:

·  Caddy ($ 15 USD and over) 

·  A private Golf cart fee (mandatory) of USD 79 per person, per round) to be paid at the Grand front desk 

·   Club rentals (USD 55)

·   Drinks & Snacks ($) 

*Rates subject to change without notice. Check with the front desk fore more information.

Check in

3 p.m.

Check out

12 p.m.

Rooms

295

Rooms

Suite
  • 1 king bed, or 2 double beds
Suite
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • TV
  • Complimentary toiletries
Additional details

Grand Suites: 

• Online check-in*

• Room selection through “My Room Online”

• Special welcome drink

• Refreshing towel upon arrival

• Registration at reception (not private)

• Hotel & Room orientation made by bellman

• Resort Credits

• Bottle of local wine/liquor

• Grand Experience Team courtesy call during stay

• 24 hour Guest Service

• Grand Experience Team available to assist the guest needs in the hotel areas

• 24 hour Bellman service

• 24 hour Valet parking service

• Pool Grand Experience Team service

• Resort guided tour by appointment (Grand Experience Team)

• Grand Experience Team courtesy call day before checkout

• Baggage claim by bellman in room

• $ Late check out**Subject to availability

Ocean View Suite
  • 1 king bed, or 2 double beds
  • Ocean view
Ocean View Suite
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • TV
  • Complimentary toiletries
Additional details

Grand Suites: 

• Online check-in*

• Room selection through “My Room Online”

• Special welcome drink

• Refreshing towel upon arrival

• Registration at reception (not private)

• Hotel & Room orientation made by bellman

• Resort Credits

• Bottle of local wine/liquor

• Grand Experience Team courtesy call during stay

• 24 hour Guest Service

• Grand Experience Team available to assist the guest needs in the hotel areas

• 24 hour Bellman service

• 24 hour Valet parking service

• Pool Grand Experience Team service

• Resort guided tour by appointment (Grand Experience Team)

• Grand Experience Team courtesy call day before checkout

• Baggage claim by bellman in room

• $ Late check out**Subject to availability

Ocean Front Butler Suite
  • 1 king bed, or 2 double beds
  • Ocean view
Ocean Front Butler Suite
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • TV
  • Complimentary toiletries
Additional details

Upper Grand Suites: 

• Personalized pre-arrival contact to learn the guest’s preferences*

• Online check-in*

• Room selection through “My Room Online”

• Personalized welcome

• Special welcome drink

• Refreshing towel upon arrival

• Private check-in with a Hotel & Room orientation made by the butler

• Resort credits

• Customized Minibar

• Bottle of local wine/liquor

• 25% of discount on Star Prestige

• Butler courtesy call during stay

• 24 hour Guest Service

• Exclusive Grand Experience Team with butler service

• 24 hour Bellman service

• 24 hour Valet parking service

• Pool Grand Experience Team service

• Ironing service

• Resort guided tour by appointment (Butler)

• Butler courtesy call, day before checkout

• Butler support for any guest needs

• Personalized farewell of guests

• Baggage claim by bellman in room

• Complimentary late check out* *Subject to availability.

Pool View Suite
689 square feet
  • 1 king bed, or 2 double beds
  • Pool view
  • No more than 2 guests in the room
Pool View Suite
689 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • TV
  • Complimentary toiletries

Amenities


Location

Address
Rose Hall Main Road, Little River, Montego Bay, Saint James, Jamaica
18 km from MBJ airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 5.0
  • Location 5.0
  • Rooms 5.0
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

Exceptional Service

NoahsMom83 (Wilmington, North Carolina) on Jun 04, 2024

Our butlers, Andre , Rushane and Alain, were excellent! We feel sorry for anyone that did not have the pleasure of meeting them and having them take care of EVERYTHING! So attentive and pleasant. Always with a smile and a good morning or good evening. They made sure we were taken care of at every restaurant and given first class attention. Any request or question was met with “ my pleasure or any thing I can do to make your stay here superb, just let me know”.

TripAdvisor users rated this property 1 out of 5

DO NOT GO HERE!

Dmytro K (New York City, New York) on Jun 04, 2024

I am writing to express my profound disappointment with my recent stay at your hotel. As a loyal customer and club member, I expected a certain level of service and safety that unfortunately fell dramatically short during my visit. What's more, these shortcomings were particularly distressing given that my pregnant wife was with me, making our concerns all the more urgent. First and foremost, I must address the alarming issue of safety. The club members' beach area, where my wife and I sought relaxation, turned out to be perilously close to a fence where local individuals were brazenly peddling illegal substances. Despite our repeated sightings of these individuals trespassing through a hole in the fence, your security team seemed shockingly indifferent and failed to take any meaningful action. The incessant whistling and harassment from these individuals not only made us feel deeply unsafe but also created an environment of constant anxiety, especially as we took walks along the beach. The fact that these individuals persisted in approaching us despite the presence of security personnel is utterly unacceptable and raises serious questions about the effectiveness of your security measures. Furthermore, the culinary offerings during our stay were nothing short of disappointing. The room service meals, particularly the steak and burger, were woefully prepared and failed to live up to the descriptions or images provided. I have attached a photograph of the steak, which was ordered medium but arrived well-done, a far cry from what was promised. Additionally, the lobster bisque served at the French restaurant was downright inedible, tasting more like a generic tomato soup than the delicacy it was purported to be. While a few dishes, such as the duck leg, managed to salvage our dining experience, the overall quality fell far below what we expected, especially compared to establishments like Iberostar in Cancun. The service at the buffets was equally disappointing, with interminable wait times for servers and numerous instances where our orders were forgotten or delayed. One particularly egregious example occurred when I ordered wine upon being seated, only to have it brought to me after I had already finished my meal. This level of incompetence is simply unacceptable. Regarding accommodation, while the room cleaning was generally satisfactory, there were instances of oversight, such as discovering a piece of glass upon our arrival. This oversight is particularly concerning given that my pregnant wife could have sustained a severe injury had she stepped on the glass. Additionally, as club members, we were promised a daily refill of wine in our room, a promise that was consistently neglected, necessitating nightly calls for replenishment. Furthermore, we encountered issues with a broken safe that required drilling to open. This situation led to multiple hours wasted in our room due to miscommunications and lack of coordination among your staff. Moreover, the lack of attention to detail extended to other amenities as well. We called the cleaning service to replenish our bath salts, which were empty upon our arrival and were assured it would be done immediately. However, to our dismay, the bath salts were not replenished, and despite bringing it to the staff's attention, nothing was done the following day either. We were forced to ask them again, highlighting a significant lapse in service and attention to guest needs. Is this truly the standard of a purported 5-star hotel? Overall, our experience at your hotel was deeply unsatisfactory, failing to meet even the most basic standards expected for the price paid.

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