Overview
Modern couture meets classic elegance at this deluxe boutique hotel in Midtown Manhattan. At the center of one of thecity's most sophisticated neighborhoods, this hotel is newly renovated by award-winning designer Jordan Mozer. Conveniently located near Bloomingdale's Flagship Store, Central Park, Carnegie Hall, and some of the finest dining and museums.
Check in
3 p.m.
Check out
12 p.m.
Rooms
200
Inclusions
- All taxes
Rooms
Amenities
Renaissance Hotel 57 - Rooms - Renaissance Hotel 57
Renaissance Hotel 57 - Rooms - Renaissance Hotel 57
Renaissance Hotel 57 - Rooms - Renaissance Hotel 57
Location
Reviews
TripAdvisor Traveler Rating
Terrible hotel experience- warning do not stay here
Magdalena S on Jul 17, 2024
DO NOT stay at this hotel. THIS IS Not a four star hotel , 2-3 at best. The general management is to blame not the employees as they are trying their best! Breakfast was listed as included and then then we got there we were given a voucher For breakfast at an overpriced delivery which cost almost 6 USD For delivery leaving 34 USD for four people to eat breakfast when average prices for a dish were 22 USD. We were NOT allowed to eat in the designated eating area and were told to eat in the entrance way on small circular tables or in our rooms. The hot water ran out and a construction company through debris at the window waking us up at 7 am. The hallway was as dirty and not vacuumed and the gym had no Air conditioning and marked 100 degrees. The trash was not removed from our room but at least the beds were made.
Terrible Customer Service, Poor Management!!!
JudyIlene (Germantown, Tennessee) on Jul 14, 2024
This review is going to restate what almost every other reviewer has already said. Our original reservation confirmation states that continental breakfast was included each morning. There was NO breakfast provided during our entire 7 night stay. Not even coffee. A sign at the entrance to the lounge area stated there was no longer a breakfast service. We complained about this to no avail. Toward the end of our stay as we complained again, we were given $10/night/person coupons for delivery breakfast service through Alfred. (why didn't we receive these when we checked in???) No matter....the delivery fees and service fees from Alfred meant the coupons would ONLY cover 2 cups of coffee. It didn't really matter because the coffee delivered was cold and terrible. Thank goodness there is a Starbucks across the street. Also, as others stated, they have NO CABLE tv!! No news. No sports. Nothing worked on the TV. We complained to the Manager, Gabe. Poor guy. Everyone is hitting him with the same complaints and he has no answers. Look at his written responses. He thanks you and states they use these reviews to help create a better product. Wrong. They obviously have done nothing to resolve these simple problems. He is robotic in his replies. Management obviously has no concern toward pleasing their customers. DO NOT BOOK THIS HOTEL.
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.
