Hotel

Margaritaville Resort Orlando

Orlando 4.0

Overview

Margaritaville Resort Orlando, a vacation destination in Central Florida. 186 paradise inspired guestrooms. Soft Sand Entry Pools, Tiki Bars and Cabanas.  Full Service Spa, and Fitness Center. Food and Beverage venues on-site.  40,000 square feet of indoor/outdoor function space. Transportation to Orlando’s Major Theme Parks.  Shopping dining and entertainment district.  

Minimum check-in age: 21

Added value
  • Transportation to Walt Disney World Resort, Universal Orlando, & more. (see concierge for full details)
Resort Fees: 40 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

4:00 p.m.

Check out

11:00 a.m.

Rooms

186

Rooms

Run of House
470 square feet
  • 2 queen beds
  • No more than 4 guests in the room
Run of House
470 square feet
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Mini-fridge
  • Rollaway bed (on request, $)
  • Safe
  • Slippers
  • Turndown service
  • TV

Amenities


Location

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.0
  • Value 4.0
TripAdvisor users rated this property 1 out of 5

Please contact me for the General Manager Position... ??

Swanstonenterprises (Tampa, Florida) on May 13, 2024

Imagine deciding on a spontaneous weekend getaway to Margaritaville Resort in Orlando, only to find yourself starring in an episode of "Survivor: Hotel Edition." As co-owners of large businesses in the entertainment and hospitality industry, my business partner and I have a certain expectation of service, one that Margaritaville spectacularly failed to meet. Our adventure began when my business partner arrived at the resort. Anticipating a quick freshen-up and a dive into leisure, he instead walked into a sauna masquerading as a hotel room. The air conditioning was a no-show, much like the management would later prove to be. After two sweltering hours and a series of false assurances, the verdict was dropped: the air conditioning was beyond resurrection. But the plot thickens. An hour of lobby loitering later, swimsuit-clad and suitcase-burdened, an "upgrade" to a cottage was dangled before us like a mirage. This mirage, however, led us not to an oasis but to the wrong cottage, and finally, to a critter-infested cabin in the furthest reaches of the resort. Yes, cockroaches included. You'd think that was the worst of it, but no. The next morning—Mother's Day, no less—promised redemption with a poolside cabana rental. But alas, placed between two symphonies of sobbing infants, our relaxation was short-lived. Overcast skies left multiple cabanas vacant, yet requests to switch were denied with a flippant "no." (The child that was snarky and talking to us like we were idiots was 5'4" with frosted tips and thought this was hilarious... Remember this for later). Attempts to salvage the day by retreating were met with "no refunds" and the revelation that no manager was available because, surprise, it's Mother's Day. Frustrated, we approached the front desk, where a lack of management was confirmed, only for a supervisor to magically appear after further pressing—The young man from the pool area (Frosty tip!) with the authority of a hall monitor and the customer service skills to match. As if this weren't enough, the weekend was peppered with rude taxi drivers and a loose dog ensemble, adding a touch of chaos to our already tumultuous stay. By the end, not only was no compensation offered, but the sheer lack of empathy and professionalism also left us resolving to handle our grievances through our banks. In conclusion, my request is simple: I would like to apply for the GENERAL MANAGER position at Margaritaville. It's evident there's no SOP for customer service, so really, how hard could it be? Thank you for a Mother's Day filled with more plot twists than a telenovela, and for an experience that was anything but relaxing.

TripAdvisor users rated this property 5 out of 5

Great massage therapist at the Spa

Gisselle G on May 11, 2024

I visited the Spa during my stay at Margaritaville Resort Orlando and I have to say Maria was the best massage therapist I’ve had in a long time. The massage itself was tailored to my specific needs, and I could feel the tension melting away with each expertly executed technique. Maria showed great professionalism and attentiveness throughout the session, ensuring that I was comfortable and at ease. Great staff, great service. Highly recommended.

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